# smg360 vs Harri Live

The clearest difference is rating: Harri Live at 4.8 against smg360's 3.8. Harri Live also leads on update cadence (weekly vs monthly) and ratings volume (2.8K vs 527). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Harri Live holds the better App Store score, 4.8 against 3.8. That said, the two scores are not equally well evidenced: Harri Live has 2.8K ratings behind it against 527, so its average is the more settled of the two. Written reviews point the same way: 29% of smg360's written reviews are positive against 31% of Harri Live's.

smg360 ships an update monthly, Harri Live weekly. The most recent releases landed on September 15, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | smg360 | Harri Live |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (527 ratings)](https://appshunter.io/ios/app/smg360/id453625481/reviews) | **[4.8 (2.8K ratings)](https://appshunter.io/ios/app/harri-live/id1458169183/reviews)** |
| Number of ratings | 527 | **2.8K** |
| Positive reviews | 29.4% of reviews | **31.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Weekly** |
| Monetization | Free | Free |
| Size | 16 MB | 162 MB |
| Requires iOS | 17.0 | **13.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Service Management Group, Inc. SMG](https://appshunter.io/developer/453625484) | [Harri](https://appshunter.io/developer/952339270) |

## What reviewers say

### smg360

[App page](https://appshunter.io/ios/app/smg360/id453625481)

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

**Highlights:** Real-time data access, Customer feedback reporting, Actionable insights, Brand experience improvement, Multi-language support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and smooth performance
- 👍 User-friendly interface
- 📊 Helpful for tracking customer feedback

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and find information
- 🕰️ Slow to load and update
- 🔒 Login and authentication issues
- 💻 Inferior to the website version

**Reported bugs**

- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors

**Requested features**

- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app


### Harri Live

[App page](https://appshunter.io/ios/app/harri-live/id1458169183)

Manage your hospitality team's schedules and communications effortlessly. View employee work schedules, handle shift trades, and approve requests in real-time. Stay connected with staff through a centralized dashboard, eliminating the need for scattered group chats.

**Highlights:** Real-time team scheduling, Employee communication dashboard, Shift trade approvals, Time-off request management, Conflict prevention, Mobile schedule viewing

**In-app purchases:** none


## Frequently asked questions

### Is smg360 free?

smg360 is free to download, with no in-app purchases.

### Is Harri Live free?

Harri Live is free to download, with no in-app purchases.

### Which has better reviews, smg360 or Harri Live?

Harri Live is rated higher. smg360 averages 3.8 out of 5 from 527 ratings, while Harri Live averages 4.8 from 2.8K ratings.

### Do smg360 or Harri Live have ads?

Neither smg360 nor Harri Live shows ads.

### Which is updated more often, smg360 or Harri Live?

smg360 ships an update monthly, and Harri Live weekly. Most recently, smg360 was updated on September 15, 2026 and Harri Live on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*