# smg360 vs HAVI Connect

The clearest difference is review sentiment: smg360 at 29% against HAVI Connect's 7%. HAVI Connect's advantage is iOS requirement (13.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

smg360 ships an update monthly, HAVI Connect every 2 months. The most recent releases landed on October 29, 2026 and October 19, 2026 respectively.

## The numbers

| Metric | smg360 | HAVI Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (531 ratings)](https://appshunter.io/ios/app/smg360/id453625481/reviews)** | — |
| Number of ratings | **531** | — |
| Positive reviews | **29.4% of reviews** | 7.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free | Free |
| Size | 17 MB | 180 MB |
| Requires iOS | 17.0 | **13.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Service Management Group, Inc. SMG](https://appshunter.io/developer/453625484) | [The HAVI Group, LP](https://appshunter.io/developer/1446646567) |

## What reviewers say

### smg360

[App page](https://appshunter.io/ios/app/smg360/id453625481)

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

**Highlights:** Real-time data access, Customer feedback reporting, Actionable insights, Brand experience improvement, Multi-language support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and smooth performance
- 👍 User-friendly interface
- 📊 Helpful for tracking customer feedback

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and find information
- 🕰️ Slow to load and update
- 🔒 Login and authentication issues
- 💻 Inferior to the website version

**Reported bugs**

- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors

**Requested features**

- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app


### HAVI Connect

[App page](https://appshunter.io/ios/app/havi-connect/id1462747479)

Manage restaurant tasks remotely with this mobile application. It allows for efficient handling of orders, claims, promotions, and document management, syncing seamlessly with its web counterpart.

**Highlights:** Product catalog with photos, Order taking and status tracking, Claim creation with photo attachment, Promotion and return management, News stream with read alerts, Document center for manuals

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is smg360 free?

smg360 is free to download, with no in-app purchases.

### Is HAVI Connect free?

HAVI Connect is free to download, with no in-app purchases.

### Do smg360 or HAVI Connect have ads?

Neither smg360 nor HAVI Connect shows ads.

### Which is updated more often, smg360 or HAVI Connect?

smg360 ships an update monthly, and HAVI Connect every 2 months. Most recently, smg360 was updated on October 29, 2026 and HAVI Connect on October 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*