# smg360 vs Hellometer

The clearest difference is rating: Hellometer at 4.4 against smg360's 3.8. Hellometer also leads on iOS requirement (14.0 vs 17.0). smg360's advantage is review sentiment (29% vs 0%) and ratings volume (527 vs 7). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Hellometer holds the better App Store score, 4.4 against 3.8. That said, the two scores are not equally well evidenced: smg360 has 527 ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 29% of smg360's written reviews are positive against 0% of Hellometer's, so the app with the better star average is not the one people write more warmly about.

smg360 ships an update monthly, Hellometer every 3 months. The most recent releases landed on September 15, 2026 and June 4, 2026 respectively.

## The numbers

| Metric | smg360 | Hellometer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (527 ratings)](https://appshunter.io/ios/app/smg360/id453625481/reviews) | **[4.4 (7 ratings)](https://appshunter.io/ios/app/hellometer/id1525622791/reviews)** |
| Number of ratings | **527** | 7 |
| Positive reviews | **29.4% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 3 months |
| Monetization | Free | Free |
| Size | 16 MB | 46 MB |
| Requires iOS | 17.0 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Service Management Group, Inc. SMG](https://appshunter.io/developer/453625484) | [Hellometer, Inc.](https://appshunter.io/developer/1525622793) |

## What reviewers say

### smg360

[App page](https://appshunter.io/ios/app/smg360/id453625481)

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

**Highlights:** Real-time data access, Customer feedback reporting, Actionable insights, Brand experience improvement, Multi-language support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and smooth performance
- 👍 User-friendly interface
- 📊 Helpful for tracking customer feedback

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and find information
- 🕰️ Slow to load and update
- 🔒 Login and authentication issues
- 💻 Inferior to the website version

**Reported bugs**

- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors

**Requested features**

- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app


### Hellometer

[App page](https://appshunter.io/ios/app/hellometer/id1525622791)

This application streamlines restaurant operations by tracking guest experiences. It aims to enhance efficiency and simplify management for quick-service establishments.

**Highlights:** Guest experience measurement, Restaurant efficiency improvement, Quick service management, Operational streamlining

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is smg360 free?

smg360 is free to download, with no in-app purchases.

### Is Hellometer free?

Hellometer is free to download, with no in-app purchases.

### Which has better reviews, smg360 or Hellometer?

Hellometer is rated higher. smg360 averages 3.8 out of 5 from 527 ratings, while Hellometer averages 4.4 from 7 ratings.

### Do smg360 or Hellometer have ads?

Neither smg360 nor Hellometer shows ads.

### Which is updated more often, smg360 or Hellometer?

smg360 ships an update monthly, and Hellometer every 3 months. Most recently, smg360 was updated on September 15, 2026 and Hellometer on June 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*