# smg360 vs Jack's Convention 2023

The clearest difference is update cadence: smg360 at monthly against Jack's Convention 2023's every 12 months. Jack's Convention 2023's advantage is iOS requirement (14.1 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

smg360 ships an update monthly, Jack's Convention 2023 every 12 months. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | smg360 | Jack's Convention 2023 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (531 ratings)](https://appshunter.io/ios/app/smg360/id453625481/reviews)** | — |
| Number of ratings | **531** | — |
| Positive reviews | 29.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 12 months |
| Monetization | Free | — |
| Size | 17 MB | 75 MB |
| Requires iOS | 17.0 | **14.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Service Management Group, Inc. SMG](https://appshunter.io/developer/453625484) | [BIG JACK ULTIMATE HOLDINGS LP](https://appshunter.io/developer/1468067587) |

## What reviewers say

### smg360

[App page](https://appshunter.io/ios/app/smg360/id453625481)

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

**Highlights:** Real-time data access, Customer feedback reporting, Actionable insights, Brand experience improvement, Multi-language support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and smooth performance
- 👍 User-friendly interface
- 📊 Helpful for tracking customer feedback

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and find information
- 🕰️ Slow to load and update
- 🔒 Login and authentication issues
- 💻 Inferior to the website version

**Reported bugs**

- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors

**Requested features**

- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app


### Jack's Convention 2023

[App page](https://appshunter.io/ios/app/jacks-convention-2023/id1601435229)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is smg360 free?

smg360 is free to download, with no in-app purchases.

### Is Jack's Convention 2023 free?

Jack's Convention 2023 is free to download, with no in-app purchases.

### Do smg360 or Jack's Convention 2023 have ads?

Neither smg360 nor Jack's Convention 2023 shows ads.

### Which is updated more often, smg360 or Jack's Convention 2023?

smg360 ships an update monthly, and Jack's Convention 2023 every 12 months. Most recently, smg360 was updated on October 29, 2026 and Jack's Convention 2023 on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*