# smg360 vs OnBrand360® by Steritech

The clearest difference is review sentiment: OnBrand360® by Steritech at 100% against smg360's 29%. OnBrand360® by Steritech also leads on rating (4.6 vs 3.7) and iOS requirement (15.5 vs 17.0). smg360's advantage is ratings volume (531 vs 7). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OnBrand360® by Steritech holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: smg360 has 531 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 29% of smg360's written reviews are positive against 100% of OnBrand360® by Steritech's.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on November 1, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | smg360 | OnBrand360® by Steritech |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (531 ratings)](https://appshunter.io/ios/app/smg360/id453625481/reviews) | **[4.6 (7 ratings)](https://appshunter.io/ios/app/onbrand360-by-steritech/id6446490749/reviews)** |
| Number of ratings | **531** | 7 |
| Positive reviews | 29.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Size | 17 MB | 87 MB |
| Requires iOS | 17.0 | **15.5** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Service Management Group, Inc. SMG](https://appshunter.io/developer/453625484) | [The Steritech Group, Inc.](https://appshunter.io/developer/661685742) |

## What reviewers say

### smg360

[App page](https://appshunter.io/ios/app/smg360/id453625481)

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

**Highlights:** Real-time data access, Customer feedback reporting, Actionable insights, Brand experience improvement, Multi-language support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and smooth performance
- 👍 User-friendly interface
- 📊 Helpful for tracking customer feedback

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and find information
- 🕰️ Slow to load and update
- 🔒 Login and authentication issues
- 💻 Inferior to the website version

**Reported bugs**

- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors

**Requested features**

- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app


### OnBrand360® by Steritech

[App page](https://appshunter.io/ios/app/onbrand360-by-steritech/id6446490749)

This business assessment tool helps multi-location companies ensure consistent brand experiences. It collects and presents data to empower teams to meet operational, service, and safety standards. Users can validate location alignment with organizational standards and implement corrective actions.

**Highlights:** Brand experience assessment, Data collection and reporting, Self-assessment tools, Corrective action processes, Organizational trending, Customizable standards

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is smg360 free?

smg360 is free to download, with no in-app purchases.

### Is OnBrand360® by Steritech free?

OnBrand360® by Steritech is free to download, with no in-app purchases.

### Which has better reviews, smg360 or OnBrand360® by Steritech?

OnBrand360® by Steritech is rated higher. smg360 averages 3.7 out of 5 from 531 ratings, while OnBrand360® by Steritech averages 4.6 from 7 ratings.

### Do smg360 or OnBrand360® by Steritech have ads?

Neither smg360 nor OnBrand360® by Steritech shows ads.

### Which is updated more often, smg360 or OnBrand360® by Steritech?

smg360 ships an update monthly, and OnBrand360® by Steritech monthly. Most recently, smg360 was updated on November 1, 2026 and OnBrand360® by Steritech on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*