# smg360 vs Loyal Guests

The clearest difference is update cadence: smg360 at monthly against Loyal Guests's every 7 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

smg360 ships an update monthly, Loyal Guests every 7 months. The most recent releases landed on October 23, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | smg360 | Loyal Guests |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (531 ratings)](https://appshunter.io/ios/app/smg360/id453625481/reviews)** | — |
| Number of ratings | **531** | — |
| Positive reviews | 29.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 7 months |
| Monetization | Free | — |
| Size | 17 MB | 18 MB |
| Requires iOS | 17.0 | **16.6** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Service Management Group, Inc. SMG](https://appshunter.io/developer/453625484) | [BitLogic Solutions, Inc.](https://appshunter.io/developer/1200698324) |

## What reviewers say

### smg360

[App page](https://appshunter.io/ios/app/smg360/id453625481)

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

**Highlights:** Real-time data access, Customer feedback reporting, Actionable insights, Brand experience improvement, Multi-language support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and smooth performance
- 👍 User-friendly interface
- 📊 Helpful for tracking customer feedback

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and find information
- 🕰️ Slow to load and update
- 🔒 Login and authentication issues
- 💻 Inferior to the website version

**Reported bugs**

- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors

**Requested features**

- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app


### Loyal Guests

[App page](https://appshunter.io/ios/app/loyal-guests-manager/id6741610105)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is smg360 free?

smg360 is free to download, with no in-app purchases.

### Is Loyal Guests free?

Loyal Guests is free to download, with no in-app purchases.

### Do smg360 or Loyal Guests have ads?

Neither smg360 nor Loyal Guests shows ads.

### Which is updated more often, smg360 or Loyal Guests?

smg360 ships an update monthly, and Loyal Guests every 7 months. Most recently, smg360 was updated on October 23, 2026 and Loyal Guests on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*