# smg360 vs Infor Birst

The clearest difference is review sentiment: Infor Birst at 100% against smg360's 30%. Infor Birst also leads on rating (4.7 vs 3.7). smg360's advantage is ratings volume (531 vs 11) and update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Infor Birst holds the better App Store score, 4.7 against 3.7. That said, the two scores are not equally well evidenced: smg360 has 531 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 30% of smg360's written reviews are positive against 100% of Infor Birst's.

smg360 ships an update monthly, Infor Birst every 3 months. The most recent releases landed on November 4, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | smg360 | Infor Birst |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (531 ratings)](https://appshunter.io/ios/app/smg360/id453625481/reviews) | **[4.7 (11 ratings)](https://appshunter.io/ios/app/infor-birst/id959764596/reviews)** |
| Number of ratings | **531** | 11 |
| Positive reviews | 30.1% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 3 months |
| Monetization | Free | Free |
| Size | 17 MB | 164 MB |
| Requires iOS | 17.0 | **16.4** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Service Management Group, Inc. SMG](https://appshunter.io/developer/453625484) | [Infor (US), LLC](https://appshunter.io/developer/493525183) |

## What reviewers say

### smg360

[App page](https://appshunter.io/ios/app/smg360/id453625481)

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

**Highlights:** Real-time data access, Customer feedback reporting, Actionable insights, Brand experience improvement, Multi-language support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and smooth performance
- 👍 User-friendly interface
- 📊 Helpful for tracking customer feedback

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and find information
- 🕰️ Slow to load and update
- 🔒 Login and authentication issues
- 💻 Inferior to the website version

**Reported bugs**

- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors

**Requested features**

- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app


### Infor Birst

[App page](https://appshunter.io/ios/app/infor-birst/id959764596)

Access vital business reports, dashboards, and KPIs securely from any device. This mobile solution offers an intuitive experience leveraging native gestures for anywhere analytics.

**Highlights:** Secure access to reports, dashboards, and KPIs, Anytime, anywhere access on any device, Intuitive user experience with native gestures, Leverages cloud-based SaaS infrastructure, Develop dashboards once for all devices

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is smg360 free?

smg360 is free to download, with no in-app purchases.

### Is Infor Birst free?

Infor Birst is free to download, with no in-app purchases.

### Which has better reviews, smg360 or Infor Birst?

Infor Birst is rated higher. smg360 averages 3.7 out of 5 from 531 ratings, while Infor Birst averages 4.7 from 11 ratings.

### Do smg360 or Infor Birst have ads?

Neither smg360 nor Infor Birst shows ads.

### Which is updated more often, smg360 or Infor Birst?

smg360 ships an update monthly, and Infor Birst every 3 months. Most recently, smg360 was updated on November 4, 2026 and Infor Birst on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*