# iMXAgent vs Now Support

The clearest difference is update cadence: Now Support at fortnightly against iMXAgent's every 25 months. iMXAgent's advantage is iOS requirement (9.1 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

iMXAgent ships an update every 25 months, Now Support fortnightly. The most recent releases landed on December 4, 2025 and September 26, 2026 respectively.

## The numbers

| Metric | iMXAgent | Now Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[4.3 (26 ratings)](https://appshunter.io/ios/app/now-support/id1504338471/reviews)** |
| Number of ratings | — | **26** |
| Positive reviews | — | 44.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 25 months | **Fortnightly** |
| Monetization | — | Free |
| Size | 3 MB | 140 MB |
| Requires iOS | **9.1** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [eTellicom Pty. Ltd.](https://appshunter.io/developer/423321358) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### iMXAgent

[App page](https://appshunter.io/ios/app/imxagent/id456240444)

**Features:** macOS Compatibility

**In-app purchases:** none


### Now Support

[App page](https://appshunter.io/ios/app/now-support/id1504338471)

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

**Highlights:** Track and advance cases, Real-time notifications, Access knowledge articles, Service Catalog for requests, Virtual Agent assistance, Biometric login

**In-app purchases:** none


## Frequently asked questions

### Is iMXAgent free?

iMXAgent is free to download, with no in-app purchases.

### Is Now Support free?

Now Support is free to download, with no in-app purchases.

### Do iMXAgent or Now Support have ads?

Neither iMXAgent nor Now Support shows ads.

### Which is updated more often, iMXAgent or Now Support?

iMXAgent ships an update every 25 months, and Now Support fortnightly. Most recently, iMXAgent was updated on December 4, 2025 and Now Support on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*