# Kaseya Agent vs ConnectWise Mobile

The clearest difference is rating: ConnectWise Mobile at 3.9 against Kaseya Agent's 1.0. ConnectWise Mobile also leads on ratings volume (3.3K vs 1). Kaseya Agent's advantage is review sentiment (33% vs 7%) and iOS requirement (6.0 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ConnectWise Mobile holds the better App Store score, 3.9 against 1.0. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 33% of Kaseya Agent's written reviews are positive against 7% of ConnectWise Mobile's, so the app with the better star average is not the one people write more warmly about.

Kaseya Agent ships an update every 6 weeks, ConnectWise Mobile every 2 months. The most recent releases landed on October 2, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Kaseya Agent | ConnectWise Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (1 ratings)](https://appshunter.io/ios/app/kaseya-agent/id458392368/reviews) | **[3.9 (3.3K ratings)](https://appshunter.io/ios/app/connectwise-mobile/id1407855210/reviews)** |
| Number of ratings | 1 | **3.3K** |
| Positive reviews | **33.3% of reviews** | 7.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 1 MB | 51 MB |
| Requires iOS | **6.0** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Kaseya International Limited](https://appshunter.io/developer/354566867) | [ConnectWise](https://appshunter.io/developer/470532085) |

## What reviewers say

### Kaseya Agent

[App page](https://appshunter.io/ios/app/kaseya-agent/id458392368)

This app provides IT professionals with remote management and security visibility for mobile devices. It automates configurations, collects inventory, and allows for device tracking, locking, and wiping to ensure IT policies are followed.

**Highlights:** Automate email configuration, Collect detailed inventory, Track mobile device location, Force alarm sound on lost devices, Lock, wipe, and reset devices

**Features:** macOS Compatibility

**In-app purchases:** none


### ConnectWise Mobile

[App page](https://appshunter.io/ios/app/connectwise-mobile/id1407855210)

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

**Highlights:** View agenda at a glance, Update ticket status, Add ticket notes, Submit expenses, User-friendly interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Clean and responsive interface
- 🚀 Syncs data well
- 🚀 Allows dictating time entries and looking up contacts

**What reviewers complain about**

- 🐛 Frequent login issues and authentication problems
- 🐛 Buggy and unreliable, often requires reinstalling
- 🐛 Limited functionality compared to desktop version
- 🐛 Difficult to use, clunky interface
- 🐛 Lacks key features like editing tickets and expenses

**Reported bugs**

- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently

**Requested features**

- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets


## Frequently asked questions

### Is Kaseya Agent free?

Kaseya Agent is free to download, with no in-app purchases.

### Is ConnectWise Mobile free?

ConnectWise Mobile is free to download, with no in-app purchases.

### Which has better reviews, Kaseya Agent or ConnectWise Mobile?

ConnectWise Mobile is rated higher. Kaseya Agent averages 1.0 out of 5 from 1 ratings, while ConnectWise Mobile averages 3.9 from 3.3K ratings.

### Do Kaseya Agent or ConnectWise Mobile have ads?

Neither Kaseya Agent nor ConnectWise Mobile shows ads.

### Which is updated more often, Kaseya Agent or ConnectWise Mobile?

Kaseya Agent ships an update every 6 weeks, and ConnectWise Mobile every 2 months. Most recently, Kaseya Agent was updated on October 2, 2026 and ConnectWise Mobile on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*