# FAQ vs EdrawMax

The clearest difference is price: EdrawMax at Free against FAQ's $2.99. EdrawMax also leads on update cadence (every 6 weeks vs every 23 months) and ratings volume (33 vs 2). FAQ's advantage is rating (5.0 vs 3.4) and review sentiment (100% vs 64%). On ads and device support there is nothing between them.

EdrawMax is free to download; FAQ costs $2.99 up front. EdrawMax sells 9 in-app purchases, starting at $6.99 per 7 days. FAQ asks for nothing beyond the download.

FAQ holds the better App Store score, 5.0 against 3.4. That said, the two scores are not equally well evidenced: EdrawMax has 33 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 100% of FAQ's written reviews are positive against 64% of EdrawMax's.

FAQ ships an update every 23 months, EdrawMax every 6 weeks. The most recent releases landed on October 4, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | FAQ | EdrawMax |
| --- | --- | --- |
| Price | $2.99 | **Free** |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/faq-support-your-customers/id459458828/reviews)** | [3.4 (33 ratings)](https://appshunter.io/ios/app/edrawmax-ai-diagram-maker/id1663182670/reviews) |
| Number of ratings | 2 | **33** |
| Positive reviews | **100.0% of reviews** | 64.3% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 23 months | **Every 6 weeks** |
| Monetization | Paid | **Free with in-app purchases** |
| Size | 10 MB | 38 MB |
| Requires iOS | 26.0 | **11.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Peter Johnson](https://appshunter.io/developer/397354116) | [Edraw Software Co., Ltd](https://appshunter.io/developer/1071176507) |

## What reviewers say

### FAQ

[App page](https://appshunter.io/ios/app/faq-support-your-customers/id459458828)

Quickly compose perfect email replies by storing and combining frequently used text snippets, instructions, and images. Ideal for customer support, teams, and personal use, it streamlines communication by allowing you to assemble custom messages in seconds.

**Highlights:** Create perfect email replies, Store regular information snippets, Combine elements into custom replies, Add custom greetings and endings, Store complete common replies, Export to email or clipboard

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### EdrawMax

[App page](https://appshunter.io/ios/app/edrawmax-ai-diagram-maker/id1663182670)

This AI-powered diagramming tool transforms your ideas into professional visuals effortlessly. Create flowcharts, org charts, mind maps, and more with extensive templates and smart AI assistance. Collaborate seamlessly and export to various formats.

**Highlights:** Photo to editable diagram conversion, AI-powered diagram generation, 40,000+ templates and 17,000+ symbols, Multi-platform collaboration, Seamless sharing and export options, Import and edit Visio files

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (9)**

| Purchase | Price | Billing |
| --- | --- | --- |
| EdrawMax Weekly Plan with ai | $6.99 | per 7 days |
| iOS Version Subscription | $9.99 | per 6 months |
| EdrawMax Anual Plan with ai | $29.99 | per year |
| Full-Platform Subscription 6 | $68.99 | per 6 months |
| Full-Platform Subscription 12 | $98.99 | per year |
| Cross-Platform 12 Months | $99.99 | per year |
| Edraw AI Tokens | $5.90 | one-time |
| Edraw AI tokens | $9.90 | one-time |
| Edraw AI tokens | $79.90 | one-time |

**What reviewers like**

- 👍 Easy to use and intuitive
- 🚀 Fast and smooth performance
- 💡 Helpful templates for quick start
- 🤝 Great collaboration features
- 🎨 Easy to customize diagrams

**What reviewers complain about**

- ❌ Not suitable for iPad
- 🐛 Generation failed errors
- 💳 Difficult to cancel auto-renewal
- 💸 No refunds for unwanted charges
- 📱 Mobile app is unusable

**Reported bugs**

- Data loss after signing out
- App not letting users join
- Generation failed errors
- iPhone version only, not iPad

**Requested features**

- iPad support
- Full-screen iPad app
- Replicate desktop version on mobile
- Improve mobile app usability


## Frequently asked questions

### Is FAQ free?

FAQ costs $2.99, with no in-app purchases.

### Is EdrawMax free?

EdrawMax is free to download, with in-app purchases available.

### Which has better reviews, FAQ or EdrawMax?

FAQ is rated higher. FAQ averages 5.0 out of 5 from 2 ratings, while EdrawMax averages 3.4 from 33 ratings.

### Do FAQ or EdrawMax have ads?

Neither FAQ nor EdrawMax shows ads.

### Which is updated more often, FAQ or EdrawMax?

FAQ ships an update every 23 months, and EdrawMax every 6 weeks. Most recently, FAQ was updated on October 4, 2026 and EdrawMax on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*