# BrookONLine vs My Astound

The clearest difference is rating: BrookONLine at 2.5 against My Astound's 1.6. BrookONLine also leads on update cadence (every 3 months vs every 35 months) and review sentiment (33% vs 8%). My Astound's advantage is ratings volume (119 vs 10) and iOS requirement (15.0 vs 26.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BrookONLine holds the better App Store score, 2.5 against 1.6. That said, the two scores are not equally well evidenced: My Astound has 119 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 33% of BrookONLine's written reviews are positive against 8% of My Astound's.

BrookONLine ships an update every 3 months, My Astound every 35 months. The most recent releases landed on November 6, 2026 and November 9, 2026 respectively.

## The numbers

| Metric | BrookONLine | My Astound |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.5 (10 ratings)](https://appshunter.io/ios/app/brookonline/id459690267/reviews)** | [1.6 (119 ratings)](https://appshunter.io/ios/app/my-astound/id6449750920/reviews) |
| Number of ratings | 10 | **119** |
| Positive reviews | **33.3% of reviews** | 7.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 35 months |
| Monetization | Free | Free |
| Size | 11 MB | 16 MB |
| Requires iOS | 26.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Town of Brookline, MA](https://appshunter.io/developer/459690270) | [RCN Telecom Services, LLC](https://appshunter.io/developer/610411417) |

## What reviewers say

### BrookONLine

[App page](https://appshunter.io/ios/app/brookonline/id459690267)

This app allows residents to report local issues like potholes and graffiti to help beautify their neighborhoods. Users can also track the status of submitted reports. It aims to foster community involvement in local problem-solving.

**Highlights:** Report local issues, Track report status, Community issue reporting, Neighborhood beautification, Graffiti reporting, Pothole reporting

**Features:** Vision Pro support

**In-app purchases:** none


### My Astound

[App page](https://appshunter.io/ios/app/my-astound/id6449750920)

Easily and securely manage your Astound services. Pay bills, check account balances, view past statements, and set up automatic payments. You can also track technician arrival times, manage phone call logs, and access voicemail.

**Highlights:** Pay Astound Bill, Check Tech Arrival Time, View Account Balance, View Bills (PDF), Enroll in AutoPay, Play Voicemail Messages

**In-app purchases:** none

**What reviewers like**

- 👍 Allows bill payment
- 👍 Can set up autopay
- 👍 Can enroll in text notifications

**What reviewers complain about**

- 🐛 App crashes on launch
- 🐛 Blank screen on login
- 🐛 No modem/router management
- 🐛 No service status or outage reporting
- 🐛 Inconsistent billing and price increases

**Reported bugs**

- App crashes on launch
- Blank screen on login
- Voicemail PIN error
- No list of incoming calls
- Website inaccessible via Safari

**Requested features**

- Add modem/router management features
- Include service status and outage reporting
- Provide VOIP features like call lists and voicemail access
- Allow downloading of statements
- Enable autofill for credit card payments


## Frequently asked questions

### Is BrookONLine free?

BrookONLine is free to download, with no in-app purchases.

### Is My Astound free?

My Astound is free to download, with no in-app purchases.

### Which has better reviews, BrookONLine or My Astound?

BrookONLine is rated higher. BrookONLine averages 2.5 out of 5 from 10 ratings, while My Astound averages 1.6 from 119 ratings.

### Do BrookONLine or My Astound have ads?

Neither BrookONLine nor My Astound shows ads.

### Which is updated more often, BrookONLine or My Astound?

BrookONLine ships an update every 3 months, and My Astound every 35 months. Most recently, BrookONLine was updated on November 6, 2026 and My Astound on November 9, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*