# ServiceDesk Plus | On vs SpendSail

The clearest difference is rating: SpendSail at 5.0 against ServiceDesk Plus | On's 4.8. SpendSail also leads on iOS requirement (12.4 vs 16.0). ServiceDesk Plus | On's advantage is ratings volume (21 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SpendSail holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: ServiceDesk Plus | On has 21 ratings behind it against 1, so its average is the more settled of the two.

ServiceDesk Plus | On ships an update monthly, SpendSail every 3 weeks. The most recent releases landed on October 21, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | ServiceDesk Plus | On | SpendSail |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (21 ratings)](https://appshunter.io/ios/app/servicedesk-plus-on-premises/id460035266/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/spendsail/id6479358668/reviews)** |
| Number of ratings | **21** | 1 |
| Positive reviews | 16.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 52 MB | 29 MB |
| Requires iOS | 16.0 | **12.4** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [SPENDSAIL SOFTWARE LLC](https://appshunter.io/developer/1735701299) |

## What reviewers say

### ServiceDesk Plus | On

[App page](https://appshunter.io/ios/app/servicedesk-plus-on-premises/id460035266)

Access IT and enterprise service management capabilities on the go. Employees can find answers and get services, while technicians can manage requests, approvals, and tasks for various departments like IT, HR, and finance.

**Highlights:** Manage requests, approvals, and tasks, Create and resolve tickets, Add attachments and work logs, Access solutions for common issues, Scan assets via barcode/QR code, Approve change requests, Chat with end users

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and snappy performance
- 🎨 Clean and improved UI design
- 📎 OneDrive attachment integration
- 📱 Mobile accessibility for field work
- ✅ Basic ticket management functionality

**What reviewers complain about**

- 🐛 Frequent crashes and instability
- 🔐 SAML/SSO authentication not supported
- 📵 Unreliable push notifications
- 🔑 Login failures and authentication issues
- ⚠️ Missing critical features for mobile work

**Reported bugs**

- Invalid JSON errors when viewing ticket details
- App crashes when pressing request details
- SAML login returns to login prompt after authentication
- Photo attachment failures with invalid JSON error
- Dark mode UI issues (white text on white background)

**Requested features**

- SAML/SSO authentication support
- Audio notifications for incoming tickets
- Ability to view full conversation history
- Attachment preview functionality
- Reply templates


### SpendSail

[App page](https://appshunter.io/ios/app/spendsail/id6479358668)

Streamline corporate expense management with a mobile solution for tracking, submitting, and approving expenses. Capture receipts, create reports, and gain insights into spending habits for faster reimbursements.

**Highlights:** Capture receipts with photos, Create and submit expense reports, Submit for manager approval, Track spending with analytics, Streamlined reimbursement process, Secure data encryption

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ServiceDesk Plus | On free?

ServiceDesk Plus | On is free to download, with no in-app purchases.

### Is SpendSail free?

SpendSail is free to download, with no in-app purchases.

### Which has better reviews, ServiceDesk Plus | On or SpendSail?

SpendSail is rated higher. ServiceDesk Plus | On averages 4.8 out of 5 from 21 ratings, while SpendSail averages 5.0 from 1 ratings.

### Do ServiceDesk Plus | On or SpendSail have ads?

Neither ServiceDesk Plus | On nor SpendSail shows ads.

### Which is updated more often, ServiceDesk Plus | On or SpendSail?

ServiceDesk Plus | On ships an update monthly, and SpendSail every 3 weeks. Most recently, ServiceDesk Plus | On was updated on October 21, 2026 and SpendSail on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*