# ManageEngine Ping Tool vs MyHelpDesk 724

The clearest difference is update cadence: MyHelpDesk 724 at every 2 months against ManageEngine Ping Tool's every 4 months. ManageEngine Ping Tool's advantage is iOS requirement (12.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ManageEngine Ping Tool ships an update every 4 months, MyHelpDesk 724 every 2 months. The most recent releases landed on September 14, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | ManageEngine Ping Tool | MyHelpDesk 724 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (718 ratings)](https://appshunter.io/ios/app/manageengine-ping-tool/id460362949/reviews)** | — |
| Number of ratings | **718** | — |
| Positive reviews | 89.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | Free | — |
| Size | 17 MB | 37 MB |
| Requires iOS | **12.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [Thronis](https://appshunter.io/developer/1827451231) |

## What reviewers say

### ManageEngine Ping Tool

[App page](https://appshunter.io/ios/app/manageengine-ping-tool/id460362949)

Monitor network devices and websites from your mobile device. Track server availability, performance, and network diagnostics like ping, traceroute, and DNS lookup. Generate PDF reports for detailed analysis.

**Highlights:** Network device availability monitoring (Ping), Website availability and performance tracking, Traceroute for websites and servers, DNS Lookup and Whois details, Port Scan for open TCP ports, SSL certificate details viewing, Host list memory and reporting

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Exceptionally accurate
- 👍 Best network tool app out there!!
- 👍 Amazing!!!
- 👍 Exactly what a network guy expects!
- 👍 The ABSOLUTE BEST APP

**What reviewers complain about**

- 🐛 Bugs and no update!
- 🔒 No support for IPv6
- 🐛 Response time tool stops when app goes to background
- 🐛 No reverse DNS lookup from a Ping Tool?
- 🐛 Ping doesn't work

**Reported bugs**

- Bugs and no update!
- Response time tool stops when app goes to background
- No reverse DNS lookup from a Ping Tool?
- Ping doesn't work
- many hosts unknown. cursor almost invisible. did not save many hosts.

**Requested features**

- Add names to ip addresses under favorites
- Add a way to keep repeatedly hitting a trace route automatically over and over again


### MyHelpDesk 724

[App page](https://appshunter.io/ios/app/myhelpdesk-724/id6743152050)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ManageEngine Ping Tool free?

ManageEngine Ping Tool is free to download, with no in-app purchases.

### Is MyHelpDesk 724 free?

MyHelpDesk 724 is free to download, with no in-app purchases.

### Do ManageEngine Ping Tool or MyHelpDesk 724 have ads?

Neither ManageEngine Ping Tool nor MyHelpDesk 724 shows ads.

### Which is updated more often, ManageEngine Ping Tool or MyHelpDesk 724?

ManageEngine Ping Tool ships an update every 4 months, and MyHelpDesk 724 every 2 months. Most recently, ManageEngine Ping Tool was updated on September 14, 2026 and MyHelpDesk 724 on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*