# ManageEngine Ping Tool vs Sunrise Customer

ManageEngine Ping Tool and Sunrise Customer are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on October 21, 2026 and October 4, 2026 respectively.

## The numbers

| Metric | ManageEngine Ping Tool | Sunrise Customer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (725 ratings)](https://appshunter.io/ios/app/manageengine-ping-tool/id460362949/reviews)** | — |
| Number of ratings | **725** | — |
| Positive reviews | 89.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | Every 4 months |
| Monetization | Free | — |
| Size | 17 MB | 33 MB |
| Requires iOS | **12.0** | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [Emizen Tech Private Limited](https://appshunter.io/developer/963075332) |

## What reviewers say

### ManageEngine Ping Tool

[App page](https://appshunter.io/ios/app/manageengine-ping-tool/id460362949)

Monitor network devices and websites from your mobile device. Track server availability, performance, and network diagnostics like ping, traceroute, and DNS lookup. Generate PDF reports for detailed analysis.

**Highlights:** Network device availability monitoring (Ping), Website availability and performance tracking, Traceroute for websites and servers, DNS Lookup and Whois details, Port Scan for open TCP ports, SSL certificate details viewing, Host list memory and reporting

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Exceptionally accurate
- 👍 Best network tool app out there!!
- 👍 Amazing!!!
- 👍 Exactly what a network guy expects!
- 👍 The ABSOLUTE BEST APP

**What reviewers complain about**

- 🐛 Bugs and no update!
- 🔒 No support for IPv6
- 🐛 Response time tool stops when app goes to background
- 🐛 No reverse DNS lookup from a Ping Tool?
- 🐛 Ping doesn't work

**Reported bugs**

- Bugs and no update!
- Response time tool stops when app goes to background
- No reverse DNS lookup from a Ping Tool?
- Ping doesn't work
- many hosts unknown. cursor almost invisible. did not save many hosts.

**Requested features**

- Add names to ip addresses under favorites
- Add a way to keep repeatedly hitting a trace route automatically over and over again


### Sunrise Customer

[App page](https://appshunter.io/ios/app/sunrise-customer/id6752638217)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ManageEngine Ping Tool free?

ManageEngine Ping Tool is free to download, with no in-app purchases.

### Is Sunrise Customer free?

Sunrise Customer is free to download, with no in-app purchases.

### Do ManageEngine Ping Tool or Sunrise Customer have ads?

Neither ManageEngine Ping Tool nor Sunrise Customer shows ads.

### Which is updated more often, ManageEngine Ping Tool or Sunrise Customer?

ManageEngine Ping Tool ships an update every 4 months, and Sunrise Customer every 4 months. Most recently, ManageEngine Ping Tool was updated on October 21, 2026 and Sunrise Customer on October 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*