# ManageEngine Ping Tool vs Customer Care Center

The clearest difference is update cadence: Customer Care Center at every 4 days against ManageEngine Ping Tool's every 4 months. ManageEngine Ping Tool's advantage is iOS requirement (12.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ManageEngine Ping Tool ships an update every 4 months, Customer Care Center every 4 days. The most recent releases landed on October 21, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | ManageEngine Ping Tool | Customer Care Center |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (725 ratings)](https://appshunter.io/ios/app/manageengine-ping-tool/id460362949/reviews)** | — |
| Number of ratings | **725** | — |
| Positive reviews | 89.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 4 days** |
| Monetization | Free | — |
| Size | 17 MB | 23 MB |
| Requires iOS | **12.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [Ford Audio-Video, LLC](https://appshunter.io/developer/6802371321) |

## What reviewers say

### ManageEngine Ping Tool

[App page](https://appshunter.io/ios/app/manageengine-ping-tool/id460362949)

Monitor network devices and websites from your mobile device. Track server availability, performance, and network diagnostics like ping, traceroute, and DNS lookup. Generate PDF reports for detailed analysis.

**Highlights:** Network device availability monitoring (Ping), Website availability and performance tracking, Traceroute for websites and servers, DNS Lookup and Whois details, Port Scan for open TCP ports, SSL certificate details viewing, Host list memory and reporting

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Exceptionally accurate
- 👍 Best network tool app out there!!
- 👍 Amazing!!!
- 👍 Exactly what a network guy expects!
- 👍 The ABSOLUTE BEST APP

**What reviewers complain about**

- 🐛 Bugs and no update!
- 🔒 No support for IPv6
- 🐛 Response time tool stops when app goes to background
- 🐛 No reverse DNS lookup from a Ping Tool?
- 🐛 Ping doesn't work

**Reported bugs**

- Bugs and no update!
- Response time tool stops when app goes to background
- No reverse DNS lookup from a Ping Tool?
- Ping doesn't work
- many hosts unknown. cursor almost invisible. did not save many hosts.

**Requested features**

- Add names to ip addresses under favorites
- Add a way to keep repeatedly hitting a trace route automatically over and over again


### Customer Care Center

[App page](https://appshunter.io/ios/app/customer-care-center/id6802371319)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ManageEngine Ping Tool free?

ManageEngine Ping Tool is free to download, with no in-app purchases.

### Is Customer Care Center free?

Customer Care Center is free to download, with no in-app purchases.

### Do ManageEngine Ping Tool or Customer Care Center have ads?

Neither ManageEngine Ping Tool nor Customer Care Center shows ads.

### Which is updated more often, ManageEngine Ping Tool or Customer Care Center?

ManageEngine Ping Tool ships an update every 4 months, and Customer Care Center every 4 days. Most recently, ManageEngine Ping Tool was updated on October 21, 2026 and Customer Care Center on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*