# mail.com vs Feedback Assistant

The clearest difference is rating: mail.com at 4.7 against Feedback Assistant's 4.0. mail.com also leads on ratings volume (105K vs 4) and iOS requirement (18.0 vs 26.0). Feedback Assistant's advantage is ads (none vs shown) and review sentiment (90% vs 76%). On price, update cadence, in-app purchases and monetization model there is nothing between them.

Both are free to download. mail.com sells 6 in-app purchases, starting at $0.99 per month and Feedback Assistant sells 10 in-app purchases, starting at $5.99 per month. Whichever you choose, the download price is not the number that matters.

mail.com holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: mail.com has 105K ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 76% of mail.com's written reviews are positive against 90% of Feedback Assistant's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | mail.com | Feedback Assistant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (105K ratings)](https://appshunter.io/ios/app/mailcom-email-and-cloud/id461316429/reviews)** | [4.0 (4 ratings)](https://appshunter.io/ios/app/feedback-assistant-be-better/id1461703778/reviews) |
| Number of ratings | **105K** | 4 |
| Positive reviews | 75.5% of reviews | **90.0% of reviews** |
| In-app purchases | Yes | Yes |
| Ads | Yes | **No** |
| Update frequency | Fortnightly | Fortnightly |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 356 MB | 182 MB |
| Requires iOS | **18.0** | 26.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [1&1 Mail & Media Inc.](https://appshunter.io/developer/461316432) | [NagniTech Inc.](https://appshunter.io/developer/1134646404) |

## What reviewers say

### mail.com

[App page](https://appshunter.io/ios/app/mailcom-email-and-cloud/id461316429)

Manage your emails and cloud storage from a single, convenient app. Receive instant notifications for new messages and access your contacts and documents on the go. Offers secure access with PIN or biometric authentication.

**Highlights:** Unified inbox for all email addresses, 2GB integrated cloud storage, Automatic photo backup to cloud, Push notifications for new messages, PIN or biometric authentication, Sync contacts with mobile device, Customizable interface

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases (6)**

| Purchase | Price | Billing |
| --- | --- | --- |
| 25 GB | $0.99 | per month |
| adfree App | $1.99 | per month |
| 150 GB | $2.99 | per month |
| 250 GB | $3.99 | per month |
| mail.com Premium | $3.99 | per month |
| mail.com Premium | $29.99 | per year |

**What reviewers like**

- 🚀 Easy to use
- 👍 Simple and clean interface
- 🔒 Secure email service
- 💡 Variety of domain options
- 🚀 Quick email delivery

**What reviewers complain about**

- 🐛 Occasional login issues
- 🐛 Delayed email notifications
- 💡 Need for more advanced features
- 🔋 Slow performance on older devices
- 🔍 Lacking robust search functionality

**Reported bugs**

- Emails not loading properly
- Inability to delete or move emails
- Sync issues between app and web version
- Frequent app crashes or freezes

**Requested features**

- Improved email organization and folder management
- Option to disable ads in free version
- Enhanced search capabilities
- Ability to attach various file types
- Customizable email signatures


### Feedback Assistant

[App page](https://appshunter.io/ios/app/feedback-assistant-be-better/id1461703778)

This platform transforms feedback into clear business decisions by collecting structured data and providing actionable insights. It helps businesses improve customer experience, monitor team satisfaction, and track service quality with real-time analytics and professional reporting.

**Highlights:** Structured feedback frameworks (NPS, CSAT, CES), Real-time analytics dashboards, Insight-oriented interpretation, Professional, export-ready reports, Anonymous or identified responses, Trend tracking and performance comparison

**Features:** Family Sharing, Vision Pro support, SharePlay

**In-app purchases (10)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Promo 1 month subscription | $5.99 | per month |
| Premium Discount 01 month | $12.99 | per month |
| 1 month Free | $29.99 | per year |
| Be Relaxed - 1 month | $49.99 | per month |
| Premium Discount 12 months | $69.99 | per year |
| Be Better - 1 month | $79.99 | per month |
| Be On Top - 1 month | $124.99 | per month |
| Be Relaxed - 12 months | $400.00 | per year |
| Be Better - 12 months | $700.00 | per year |
| Be On Top - 12 months | $1000.00 | per year |


## Frequently asked questions

### Is mail.com free?

mail.com is free to download, with in-app purchases available.

### Is Feedback Assistant free?

Feedback Assistant is free to download, with in-app purchases available.

### Which has better reviews, mail.com or Feedback Assistant?

mail.com is rated higher. mail.com averages 4.7 out of 5 from 105K ratings, while Feedback Assistant averages 4.0 from 4 ratings.

### Do mail.com or Feedback Assistant have ads?

mail.com shows ads; Feedback Assistant does not.

### Which is updated more often, mail.com or Feedback Assistant?

mail.com ships an update fortnightly, and Feedback Assistant fortnightly. Most recently, mail.com was updated on November 6, 2026 and Feedback Assistant on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*