# mail.com vs mylivechat

The clearest difference is review sentiment: mail.com at 76% against mylivechat's 17%. mail.com also leads on update cadence (fortnightly vs every 5 weeks). mylivechat's advantage is in-app purchases (none vs 11) and ads (none vs shown). On price and device support there is nothing between them.

Both are free to download. mail.com sells 6 in-app purchases, starting at $0.99 per month. mylivechat asks for nothing beyond the download.

mail.com ships an update fortnightly, mylivechat every 5 weeks. The most recent releases landed on October 16, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | mail.com | mylivechat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (105K ratings)](https://appshunter.io/ios/app/mailcom-email-and-cloud/id461316429/reviews)** | — |
| Number of ratings | **105K** | — |
| Positive reviews | **75.5% of reviews** | 17.3% of reviews |
| In-app purchases | Yes | **No** |
| Ads | Yes | **No** |
| Update frequency | **Fortnightly** | Every 5 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Size | 356 MB | 1 MB |
| Requires iOS | 18.0 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [1&1 Mail & Media Inc.](https://appshunter.io/developer/461316432) | [WEI WANG](https://appshunter.io/developer/824572468) |

## What reviewers say

### mail.com

[App page](https://appshunter.io/ios/app/mailcom-email-and-cloud/id461316429)

Manage your emails and cloud storage from a single app. Receive instant notifications for new messages and access your contacts and documents on the go. Secure your account with PIN or biometric authentication.

**Highlights:** Unified inbox for all email addresses, 2GB cloud storage, Push notifications, PIN or biometric authentication, Automatic photo backup, Contact synchronization

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases (6)**

| Purchase | Price | Billing |
| --- | --- | --- |
| 25 GB | $0.99 | per month |
| adfree App | $1.99 | per month |
| 150 GB | $2.99 | per month |
| 250 GB | $3.99 | per month |
| mail.com Premium | $3.99 | per month |
| mail.com Premium | $29.99 | per year |

**What reviewers like**

- 🚀 Easy to use
- 👍 Simple and clean interface
- 🔒 Secure email service
- 💡 Variety of domain options
- 🚀 Quick email delivery

**What reviewers complain about**

- 🐛 Occasional login issues
- 🐛 Delayed email notifications
- 💡 Need for more advanced features
- 🔋 Slow performance on older devices
- 🔍 Lacking robust search functionality

**Reported bugs**

- Emails not loading properly
- Inability to delete or move emails
- Sync issues between app and web version
- Frequent app crashes or freezes

**Requested features**

- Improved email organization and folder management
- Option to disable ads in free version
- Enhanced search capabilities
- Ability to attach various file types
- Customizable email signatures


### mylivechat

[App page](https://appshunter.io/ios/app/mylivechat/id824572465)

This tool allows website visitors to instantly communicate with your personnel through a live chat feature. Representatives can assist visitors by providing information, links, graphics, and guiding them through the website.

**Highlights:** Instant visitor communication, Live help button, Information and link sharing, Website navigation guidance, High performance tool

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Good for business notifications
- 👍 Works well when functional
- 👍 Free for most features
- 👍 Excellent tool for business
- 👍 Amazing that it's free

**What reviewers complain about**

- 🐛 App doesn't work
- 🐛 Terrible performance
- 🐛 Slow in opening
- 🐛 Fails to connect
- 🐛 Freezes constantly

**Reported bugs**

- App doesn't work
- Fails to connect to iOS device
- Failure to log in
- App does not respond
- Slow software

**Requested features**

- Option to delete old chats
- Fix screen not jumping up to allow typing
- Update for later versions of iOS
- Add typing indicator for visitor/agent
- Update for iPhone 6/6+ screen size


## Frequently asked questions

### Is mail.com free?

mail.com is free to download, with in-app purchases available.

### Is mylivechat free?

mylivechat is free to download, with no in-app purchases.

### Do mail.com or mylivechat have ads?

mail.com shows ads; mylivechat does not.

### Which is updated more often, mail.com or mylivechat?

mail.com ships an update fortnightly, and mylivechat every 5 weeks. Most recently, mail.com was updated on October 16, 2026 and mylivechat on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*