# Epson Printer Finder vs HP Support Assistant

The clearest difference is review sentiment: Epson Printer Finder at 27% against HP Support Assistant's 6%. Epson Printer Finder also leads on rating (2.5 vs 2.2). HP Support Assistant's advantage is ratings volume (237 vs 66). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Epson Printer Finder holds the better App Store score, 2.5 against 2.2. Both are backed by a comparable volume of ratings — 66 and 237 respectively. Written reviews point the same way: 27% of Epson Printer Finder's written reviews are positive against 6% of HP Support Assistant's.

Epson Printer Finder ships an update every 6 months, HP Support Assistant every 4 months. The most recent releases landed on October 21, 2026 and October 19, 2026 respectively.

## The numbers

| Metric | Epson Printer Finder | HP Support Assistant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.5 (66 ratings)](https://appshunter.io/ios/app/epson-printer-finder/id463678539/reviews)** | [2.2 (237 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) |
| Number of ratings | 66 | **237** |
| Positive reviews | **27.1% of reviews** | 6.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 4 months** |
| Monetization | Free | Free |
| Size | 12 MB | 18 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Seiko Epson Corporation](https://appshunter.io/developer/326876195) | [HP Inc.](https://appshunter.io/developer/299531650) |

## What reviewers say

### Epson Printer Finder

[App page](https://appshunter.io/ios/app/epson-printer-finder/id463678539)

Easily access the setup page for your network-connected Epson printers. Make essential setting changes for services like AirPrint and ensure your printer has the latest firmware. This utility helps manage your printer's network configuration.

**Highlights:** Access network printer setup page, Configure AirPrint settings, Update printer firmware, Search for wireless networks, Manage network printer configurations

**In-app purchases:** none

**What reviewers like**

- 👍 Worked perfectly
- 🚀 Quick and easy setup
- 💡 Useful for finding printer details

**What reviewers complain about**

- 🐛 App crashes or freezes
- 🔍 Unable to find or connect to printer
- 🚫 Useless, doesn't do anything
- ⚠️ Compatibility issues with newer iOS versions

**Reported bugs**

- Printer not detected even when on same network
- App only opens printer status page, no printing options

**Requested features**

- Add option to manually enter printer IP address
- Improve printer discovery and connection process
- Integrate with AirPrint for direct printing


### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


## Frequently asked questions

### Is Epson Printer Finder free?

Epson Printer Finder is free to download, with no in-app purchases.

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Which has better reviews, Epson Printer Finder or HP Support Assistant?

Epson Printer Finder is rated higher. Epson Printer Finder averages 2.5 out of 5 from 66 ratings, while HP Support Assistant averages 2.2 from 237 ratings.

### Do Epson Printer Finder or HP Support Assistant have ads?

Neither Epson Printer Finder nor HP Support Assistant shows ads.

### Which is updated more often, Epson Printer Finder or HP Support Assistant?

Epson Printer Finder ships an update every 6 months, and HP Support Assistant every 4 months. Most recently, Epson Printer Finder was updated on October 21, 2026 and HP Support Assistant on October 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*