# HP Poly Studio Mobile vs BeyondTrust Support

The clearest difference is rating: HP Poly Studio Mobile at 4.3 against BeyondTrust Support's 3.2. HP Poly Studio Mobile also leads on ratings volume (4.8K vs 55) and update cadence (every 2 months vs every 5 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HP Poly Studio Mobile holds the better App Store score, 4.3 against 3.2. That said, the two scores are not equally well evidenced: HP Poly Studio Mobile has 4.8K ratings behind it against 55, so its average is the more settled of the two. Written reviews split almost evenly too, at 41% and 41% positive.

HP Poly Studio Mobile ships an update every 2 months, BeyondTrust Support every 5 months. Both last shipped on November 1, 2026.

## The numbers

| Metric | HP Poly Studio Mobile | BeyondTrust Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (4.8K ratings)](https://appshunter.io/ios/app/hp-poly-studio-mobile/id464172515/reviews)** | [3.2 (55 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews) |
| Number of ratings | **4.8K** | 55 |
| Positive reviews | 40.9% of reviews | **41.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | Free |
| Size | 105 MB | 7 MB |
| Requires iOS | 17.0 | **16.0** |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [Bomgar Corporation](https://appshunter.io/developer/439048658) |

## What reviewers say

### HP Poly Studio Mobile

[App page](https://appshunter.io/ios/app/hp-poly-studio-mobile/id464172515)

Personalize and manage your HP Poly Bluetooth devices. Quickly access favorite settings, update device software, and locate lost devices. Ideal for both individual users and enterprise IT management.

**Highlights:** Device personalization, Quick access to favorite settings, Over-the-air software updates, Find My Device feature, Quick Start Guides and Fit Tests, Enterprise IT management features

**In-app purchases:** none

**What reviewers like**

- 🚀 Great find my headset feature
- 👍 Comfortable and well-built headsets
- 🔋 Good battery life
- 👍 Clear voice quality and noise cancellation

**What reviewers complain about**

- 🐛 App doesn't detect or connect to some headset models
- 🔊 Find my headset tone not loud enough
- 🐛 App has stability issues, crashes, and doesn't always recognize connected headsets
- 🔋 Battery life issues with some headsets

**Reported bugs**

- App doesn't recognize certain headset models
- Frequent disconnections between app and headset
- Inaccurate battery life reporting

**Requested features**

- Ability to locate headset even when it's turned off
- More customization options in the app
- Better firmware update functionality
- Support for more headset models


### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


## Frequently asked questions

### Is HP Poly Studio Mobile free?

HP Poly Studio Mobile is free to download, with no in-app purchases.

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Which has better reviews, HP Poly Studio Mobile or BeyondTrust Support?

HP Poly Studio Mobile is rated higher. HP Poly Studio Mobile averages 4.3 out of 5 from 4.8K ratings, while BeyondTrust Support averages 3.2 from 55 ratings.

### Do HP Poly Studio Mobile or BeyondTrust Support have ads?

Neither HP Poly Studio Mobile nor BeyondTrust Support shows ads.

### Which is updated more often, HP Poly Studio Mobile or BeyondTrust Support?

HP Poly Studio Mobile ships an update every 2 months, and BeyondTrust Support every 5 months. Most recently, HP Poly Studio Mobile was updated on November 1, 2026 and BeyondTrust Support on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*