# Comm100 Live Chat vs Drift

The clearest difference is ratings volume: Drift at 1.1K against Comm100 Live Chat's 21. Drift also leads on update cadence (every 3 weeks vs every 2 months). Comm100 Live Chat's advantage is iOS requirement (9.0 vs 14.0). On price, rating, review sentiment and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.4 for Comm100 Live Chat against 4.5 for Drift. That said, the two scores are not equally well evidenced: Drift has 1.1K ratings behind it against 21, so its average is the more settled of the two. Written reviews are what separate them: 71% of Comm100 Live Chat's written reviews are positive against 69% of Drift's.

Comm100 Live Chat ships an update every 2 months, Drift every 3 weeks. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Comm100 Live Chat | Drift |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (21 ratings)](https://appshunter.io/ios/app/comm100-live-chat/id468042671/reviews) | **[4.5 (1.1K ratings)](https://appshunter.io/ios/app/drift-chat-and-video/id1117096112/reviews)** |
| Number of ratings | 21 | **1.1K** |
| Positive reviews | **70.8% of reviews** | 69.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 20 MB | 84 MB |
| Requires iOS | **9.0** | 14.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Comm100 Network Corporation](https://appshunter.io/developer/398465058) | [Drift.com, Inc.](https://appshunter.io/developer/988958394) |

## What reviewers say

### Comm100 Live Chat

[App page](https://appshunter.io/ios/app/comm100-live-chat/id468042671)

Engage website visitors in real-time to boost conversions, sales, and customer satisfaction. This mobile solution allows businesses to provide live support on the go, ensuring continuous connection with customers. Receive instant notifications for new chats and messages, access visitor history, and transfer conversations efficiently.

**Highlights:** Real-time visitor engagement, Mobile support on iPhone/iPad, Push notifications for chats, Canned message responses, Visitor contact history, Chat transfer functionality, Visitor list and details

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use and gets the job done
- 🚀 Helpful for connecting with customers on the go
- 👍 Straightforward functionality
- 👍 Great company and awesome app
- 👍 Highly recommend this company

**What reviewers complain about**

- 🐛 Slow to answer customer calls
- 🐛 Sometimes hangs when returning to app
- 🐛 No way of communicating with colleagues
- 🐛 Keyboard won't pop down in chat
- 🐛 Chats disappear

**Reported bugs**

- App hangs when returning to app
- Chats disappear
- App stuck on loading with latest update
- Unsuccessful app deletion/reinstallation
- Problem remains after iPad reboot

**Requested features**

- Allow viewing of other team's active chats for supervisors
- Allow simultaneous login on desktop and mobile apps
- Option to ban IPs
- Improve chat notification sound to be louder and more distinct
- Add location flag icon for at-a-glance visitor location


### Drift

[App page](https://appshunter.io/ios/app/drift-chat-and-video/id1117096112)

Connect with prospects and customers instantly through live chat and personalized video messages. Never miss an opportunity to engage, schedule meetings directly from conversations, and track customer interactions on the go.

**Highlights:** Live chat with customers and leads, Record and share personalized videos, Real-time notifications for website visits, Schedule meetings from live chat, View chat and video history, Track video views

**In-app purchases:** none

**What reviewers like**

- 🚀 Instant real-time interaction
- 👍 Easy to use and set up
- 💡 Helpful for sales and marketing
- 🚀 Responsive customer service
- 👍 Integrates well with other tools

**What reviewers complain about**

- 🐛 Notifications not working properly
- 🐛 Slow load times and performance issues
- 🐛 Buggy and unreliable app
- 🐛 Conversations not loading correctly
- 🐛 Sign-in/login problems

**Reported bugs**

- Unable to see chat history
- Unread message notifications not clearing
- App crashes when uploading media
- Inconsistent behavior across devices
- Issues with saved replies and formatting

**Requested features**

- Customizable notification sounds
- Better message management tools
- iPad/tablet app support
- More advanced analytics and reporting
- Improved integration with CRM systems


## Frequently asked questions

### Is Comm100 Live Chat free?

Comm100 Live Chat is free to download, with no in-app purchases.

### Is Drift free?

Drift is free to download, with no in-app purchases.

### Which has better reviews, Comm100 Live Chat or Drift?

Drift is rated higher. Comm100 Live Chat averages 4.4 out of 5 from 21 ratings, while Drift averages 4.5 from 1.1K ratings.

### Do Comm100 Live Chat or Drift have ads?

Neither Comm100 Live Chat nor Drift shows ads.

### Which is updated more often, Comm100 Live Chat or Drift?

Comm100 Live Chat ships an update every 2 months, and Drift every 3 weeks. Most recently, Comm100 Live Chat was updated on November 1, 2026 and Drift on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*