# Comm100 Live Chat vs Pure Chat

Comm100 Live Chat and Pure Chat both sit at 4.4 stars, but that hides the real split: 71% of Comm100 Live Chat's written reviews are positive against 16% of Pure Chat's. Comm100 Live Chat also leads on iOS requirement (9.0 vs 12.0). Pure Chat's advantage is ratings volume (574 vs 21) and update cadence (every 3 weeks vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.4 for Comm100 Live Chat against 4.4 for Pure Chat. That said, the two scores are not equally well evidenced: Pure Chat has 574 ratings behind it against 21, so its average is the more settled of the two. Written reviews are what separate them: 71% of Comm100 Live Chat's written reviews are positive against 16% of Pure Chat's.

Comm100 Live Chat ships an update every 2 months, Pure Chat every 3 weeks. The most recent releases landed on September 26, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | Comm100 Live Chat | Pure Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (21 ratings)](https://appshunter.io/ios/app/comm100-live-chat/id468042671/reviews)** | [4.4 (574 ratings)](https://appshunter.io/ios/app/pure-chat-live-website-chat/id1504100695/reviews) |
| Number of ratings | 21 | **574** |
| Positive reviews | **70.8% of reviews** | 16.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 20 MB | 77 MB |
| Requires iOS | **9.0** | 12.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Comm100 Network Corporation](https://appshunter.io/developer/398465058) | [Ruby Receptionists](https://appshunter.io/developer/1045646703) |

## What reviewers say

### Comm100 Live Chat

[App page](https://appshunter.io/ios/app/comm100-live-chat/id468042671)

Engage website visitors in real-time to boost conversions, sales, and customer satisfaction. This mobile solution allows businesses to provide live support on the go, ensuring continuous connection with customers. Receive instant notifications for new chats and messages, access visitor history, and transfer conversations efficiently.

**Highlights:** Real-time visitor engagement, Mobile support on iPhone/iPad, Push notifications for chats, Canned message responses, Visitor contact history, Chat transfer functionality, Visitor list and details

**In-app purchases:** none


### Pure Chat

[App page](https://appshunter.io/ios/app/pure-chat-live-website-chat/id1504100695)

Connect with website visitors and customers in real time through live chat. Engage instantly with new visitors or existing customers to answer questions and provide support from anywhere.

**Highlights:** Real-time visitor engagement, Instant customer support, Mobile chat access, New visitor notifications, Availability status control, Historical chat transcripts

**In-app purchases:** none

**What reviewers like**

- 🔒 Secure and reliable product
- 💬 Effective live chat feature for website visitors
- 💰 Reasonable pricing for the service
- 👍 Works well on desktop version
- 📈 Generates decent customer orders

**What reviewers complain about**

- 🔔 Unreliable or missing notifications on mobile
- 📱 Poor iPhone/iOS app performance
- 🐛 Frequent app crashes and freezing
- ⏱️ Slow response times and lag
- 🔐 Automatic logout issues requiring frequent re-login

**Reported bugs**

- App notifications not delivering on iOS
- Chat window spinning/reconnecting indefinitely
- App crashes on latest iOS versions
- Chat toggle status not registering correctly
- Menu icon disappearing after ending chat on iPad

**Requested features**

- Desktop application for Windows/Mac
- Persistent login sessions on mobile
- Quick access to canned messages on mobile
- Better iPad landscape orientation support
- Improved notification system reliability


## Frequently asked questions

### Is Comm100 Live Chat free?

Comm100 Live Chat is free to download, with no in-app purchases.

### Is Pure Chat free?

Pure Chat is free to download, with no in-app purchases.

### Which has better reviews, Comm100 Live Chat or Pure Chat?

Comm100 Live Chat is rated higher. Comm100 Live Chat averages 4.4 out of 5 from 21 ratings, while Pure Chat averages 4.4 from 574 ratings.

### Do Comm100 Live Chat or Pure Chat have ads?

Neither Comm100 Live Chat nor Pure Chat shows ads.

### Which is updated more often, Comm100 Live Chat or Pure Chat?

Comm100 Live Chat ships an update every 2 months, and Pure Chat every 3 weeks. Most recently, Comm100 Live Chat was updated on September 26, 2026 and Pure Chat on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*