# myCentral  Mobile vs My altafiber

myCentral  Mobile and My altafiber both sit at 4.6 stars, but that hides the real split: 85% of My altafiber's written reviews are positive against 48% of myCentral  Mobile's. My altafiber also leads on update cadence (every 2 months vs every 13 months) and ratings volume (8.2K vs 2.7K). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for myCentral  Mobile against 4.8 for My altafiber. Both are backed by a comparable volume of ratings — 2.7K and 8.2K respectively. Written reviews are what separate them: 48% of myCentral  Mobile's written reviews are positive against 85% of My altafiber's.

myCentral  Mobile ships an update every 13 months, My altafiber every 2 months. The most recent releases landed on October 29, 2026 and October 31, 2026 respectively.

## The numbers

| Metric | myCentral  Mobile | My altafiber |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (2.7K ratings)](https://appshunter.io/ios/app/mycentral-mobile/id468162381/reviews) | **[4.8 (8.2K ratings)](https://appshunter.io/ios/app/my-altafiber/id1245014739/reviews)** |
| Number of ratings | 2.7K | **8.2K** |
| Positive reviews | 48.4% of reviews | **85.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 13 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 75 MB | 60 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Central Mutual Insurance Company](https://appshunter.io/developer/468162384) | [Cincinnati Bell](https://appshunter.io/developer/657511229) |

## What reviewers say

### myCentral  Mobile

[App page](https://appshunter.io/ios/app/mycentral-mobile/id468162381)

Manage your insurance policy conveniently from your mobile device. Access billing information, pay bills, obtain proof of insurance, and get assistance following an accident. Report and track claims, and connect directly with your agent.

**Highlights:** View and pay bills, Get proof of insurance, Accident assistance, Report and track claims, Email photos for claims, Contact agent

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Convenient mobile access
- 💡 Helpful policy information

**What reviewers complain about**

- 🐛 App crashes and bugs
- ⚠️ Unreliable website and app functionality
- 🔒 Difficult account access and setup

**Reported bugs**

- White screen issues
- Login problems and account lockouts
- Intermittent app loading failures

**Requested features**

- Ability to print proof of insurance
- Improved app stability and reliability


### My altafiber

[App page](https://appshunter.io/ios/app/my-altafiber/id1245014739)

Manage your altafiber phone, internet, and TV services from your smartphone. View billing history, make payments, manage your account profile, and access support resources.

**Highlights:** Pay and view billing history, Manage recurring payments and eBill, Register and manage online profile, View current and available services, Access TV channel lineups, Live chat and email support, Find store locations

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 User-friendly
- 👍 Simple and easy to navigate
- 🚀 Quick and easy bill payment
- 💡 Convenient bill reminders and payment scheduling
- 👍 Organized account information

**What reviewers complain about**

- 🐛 Buggy app with crashes and issues
- 🔒 Weak two-factor authentication
- 💰 Concerns about credit card surcharges
- 🔍 Limited account management options
- 📞 Poor customer service experience

**Reported bugs**

- App crashes frequently
- Perpetual loop between app and App Store
- Inability to view bill details
- Persistent payment reminders even after payment is made

**Requested features**

- Add time-based authenticator for two-factor authentication
- Improve payment scheduling options
- Provide more detailed account information and usage data
- Enhance customer service and communication channels


## Frequently asked questions

### Is myCentral  Mobile free?

myCentral  Mobile is free to download, with no in-app purchases.

### Is My altafiber free?

My altafiber is free to download, with no in-app purchases.

### Which has better reviews, myCentral  Mobile or My altafiber?

My altafiber is rated higher. myCentral  Mobile averages 4.6 out of 5 from 2.7K ratings, while My altafiber averages 4.8 from 8.2K ratings.

### Do myCentral  Mobile or My altafiber have ads?

Neither myCentral  Mobile nor My altafiber shows ads.

### Which is updated more often, myCentral  Mobile or My altafiber?

myCentral  Mobile ships an update every 13 months, and My altafiber every 2 months. Most recently, myCentral  Mobile was updated on October 29, 2026 and My altafiber on October 31, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*