# StarHub App vs USMS

The clearest difference is rating: StarHub App at 3.1 against USMS's 1.4. StarHub App also leads on ratings volume (151 vs 14) and review sentiment (9% vs 0%). USMS's advantage is update cadence (fortnightly vs every 2 months) and iOS requirement (8.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

StarHub App holds the better App Store score, 3.1 against 1.4. That said, the two scores are not equally well evidenced: StarHub App has 151 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 9% of StarHub App's written reviews are positive against 0% of USMS's.

StarHub App ships an update every 2 months, USMS fortnightly. The most recent releases landed on October 13, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | StarHub App | USMS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (151 ratings)](https://appshunter.io/ios/app/starhub-app/id470460379/reviews)** | [1.4 (14 ratings)](https://appshunter.io/ios/app/usms/id1625804307/reviews) |
| Number of ratings | **151** | 14 |
| Positive reviews | **8.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 243 MB | 77 MB |
| Requires iOS | 15.0 | **8.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [StarHub Ltd](https://appshunter.io/developer/306570747) | [DST NETWORK SDN BHD](https://appshunter.io/developer/1625804309) |

## What reviewers say

### StarHub App

[App page](https://appshunter.io/ios/app/starhub-app/id470460379)

Easily manage all your StarHub services, discover new deals, and shop for mobile, broadband, and entertainment plans. Pay bills, monitor data, and get support 24/7.

**Highlights:** Discover new deals, Manage mobile plans, Shop broadband and entertainment, View and pay bills, Subscribe to add-ons, 24/7 virtual assistant support

**In-app purchases:** none

**What reviewers like**

- 💳 Easy bill payment functionality (when working)
- 📊 Data usage tracking and monitoring
- ⚡ Simple and straightforward interface (in earlier versions)
- 🔐 Account management capabilities

**What reviewers complain about**

- 🐛 App crashes and fails to launch frequently
- ⏱️ Extremely slow loading times and performance
- 🔄 Endless loops during payment and verification processes
- 📱 Poor app stability and reliability
- 🎯 Cluttered interface with excessive advertisements

**Reported bugs**

- App fails to launch - stuck on loading animation
- OTP authentication repeatedly fails
- Payment process resets when leaving app for authentication
- Identity verification crashes during document upload
- Navigation buttons unresponsive or non-functional

**Requested features**

- Apple Pay and modern payment method support
- Dark mode option
- iPad app version
- Ability to remove saved credit cards
- Data upsize usage tracking


### USMS

[App page](https://appshunter.io/ios/app/usms/id1625804307)

Manage your electricity and water bills with this app. It provides a fast, easy, and secure way to access your account, make payments, and view your billing history from anywhere.

**Highlights:** Quick top-up, Account details access, Bill payment, Debt payment, History reports, Profile updates

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is StarHub App free?

StarHub App is free to download, with no in-app purchases.

### Is USMS free?

USMS is free to download, with no in-app purchases.

### Which has better reviews, StarHub App or USMS?

StarHub App is rated higher. StarHub App averages 3.1 out of 5 from 151 ratings, while USMS averages 1.4 from 14 ratings.

### Do StarHub App or USMS have ads?

Neither StarHub App nor USMS shows ads.

### Which is updated more often, StarHub App or USMS?

StarHub App ships an update every 2 months, and USMS fortnightly. Most recently, StarHub App was updated on October 13, 2026 and USMS on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*
