# StarHub App vs Spark NZ

The clearest difference is rating: Spark NZ at 3.5 against StarHub App's 3.0. StarHub App's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Spark NZ holds the better App Store score, 3.5 against 3.0. Both are backed by a comparable volume of ratings — 155 and 87 respectively. Written reviews split almost evenly too, at 9% and 8% positive.

StarHub App ships an update every 2 months, Spark NZ every 5 weeks. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | StarHub App | Spark NZ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (155 ratings)](https://appshunter.io/ios/app/starhub-app/id470460379/reviews) | **[3.5 (87 ratings)](https://appshunter.io/ios/app/spark-nz/id703229756/reviews)** |
| Number of ratings | **155** | 87 |
| Positive reviews | **8.7% of reviews** | 7.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 5 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 243 MB | 212 MB |
| Requires iOS | **15.0** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [StarHub Ltd](https://appshunter.io/developer/306570747) | [Spark New Zealand Trading Limited](https://appshunter.io/developer/703229759) |

## What reviewers say

### StarHub App

[App page](https://appshunter.io/ios/app/starhub-app/id470460379)

Easily manage all your StarHub services, discover new deals, and shop for mobile, broadband, and entertainment plans. Pay bills, monitor data, and get support 24/7.

**Highlights:** Discover new deals, Manage mobile plans, Shop broadband and entertainment, View and pay bills, Subscribe to add-ons, 24/7 virtual assistant support

**In-app purchases:** none

**What reviewers like**

- 💳 Easy bill payment functionality (when working)
- 📊 Data usage tracking and monitoring
- ⚡ Simple and straightforward interface (in earlier versions)
- 🔐 Account management capabilities

**What reviewers complain about**

- 🐛 App crashes and fails to launch frequently
- ⏱️ Extremely slow loading times and performance
- 🔄 Endless loops during payment and verification processes
- 📱 Poor app stability and reliability
- 🎯 Cluttered interface with excessive advertisements

**Reported bugs**

- App fails to launch - stuck on loading animation
- OTP authentication repeatedly fails
- Payment process resets when leaving app for authentication
- Identity verification crashes during document upload
- Navigation buttons unresponsive or non-functional

**Requested features**

- Apple Pay and modern payment method support
- Dark mode option
- iPad app version
- Ability to remove saved credit cards
- Data upsize usage tracking


### Spark NZ

[App page](https://appshunter.io/ios/app/spark-nz/id703229756)

Manage all your mobile, broadband, and wearable plans in one convenient app. Easily top up, pay bills, track data usage, and discover the latest offers and content.

**Highlights:** Manage all accounts in one place, Quick bill payments, Track data usage by hour, day, month, Top up plans and add data/minutes, Discover latest offers and content

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good overall app
- 🚀 Easy to use
- 📊 Useful for tracking usage

**What reviewers complain about**

- 🐛 Buggy and crashes frequently
- 🤔 Confusing and unintuitive UI
- 💸 Overcharging and billing issues
- 📞 Poor customer support
- 🔌 Connectivity problems

**Reported bugs**

- Login and password reset issues
- Unreliable data tracking and usage information
- Compatibility problems with newer OS versions
- Transactions failing or not reflecting properly

**Requested features**

- Improve payment and top-up functionality
- Add more self-service options
- Provide better visibility into account details
- Integrate with other Spark services


## Frequently asked questions

### Is StarHub App free?

StarHub App is free to download, with no in-app purchases.

### Is Spark NZ free?

Spark NZ is free to download, with no in-app purchases.

### Which has better reviews, StarHub App or Spark NZ?

Spark NZ is rated higher. StarHub App averages 3.0 out of 5 from 155 ratings, while Spark NZ averages 3.5 from 87 ratings.

### Do StarHub App or Spark NZ have ads?

Neither StarHub App nor Spark NZ shows ads.

### Which is updated more often, StarHub App or Spark NZ?

StarHub App ships an update every 2 months, and Spark NZ every 5 weeks. Most recently, StarHub App was updated on October 23, 2026 and Spark NZ on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*