# Nordstrom vs Madewell

Nordstrom and Madewell both sit at 4.9 stars, but that hides the real split: 85% of Nordstrom's written reviews are positive against 11% of Madewell's. Nordstrom also leads on ratings volume (1.5M vs 26K) and chart position (#66 vs unranked). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Nordstrom holds the better App Store score, 4.9 against 4.8. That said, the two scores are not equally well evidenced: Nordstrom has 1.5M ratings behind it against 26K, so its average is the more settled of the two. Written reviews point the same way: 85% of Nordstrom's written reviews are positive against 11% of Madewell's.

Nordstrom ships an update every 2 weeks, Madewell fortnightly. The most recent releases landed on November 10, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | Nordstrom | Madewell |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (1.5M ratings)](https://appshunter.io/ios/app/nordstrom/id474349412/reviews)** | [4.8 (26K ratings)](https://appshunter.io/ios/app/madewell/id1545013661/reviews) |
| Number of ratings | **1.5M** | 26K |
| Positive reviews | **85.1% of reviews** | 10.5% of reviews |
| In-app purchases | No | No |
| Ads | Yes | Yes |
| Update frequency | **Every 2 weeks** | Fortnightly |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | **#66** | — |
| Size | 225 MB | 129 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Nordstrom, Inc.](https://appshunter.io/developer/474349415) | [JCrew Group INC](https://appshunter.io/developer/1454170923) |

## What reviewers say

### Nordstrom

[App page](https://appshunter.io/ios/app/nordstrom/id474349412)

**Currently charting:** #66 Top Free · Shopping (US App Store)

Shop a wide selection of clothing, shoes, and accessories for the whole family. Get personalized recommendations, track orders, and enjoy convenient features like curbside pickup and app-only alerts for sales and restocks.

**Highlights:** App-only alerts for sales and restocks, Personalized recommendations, Contactless curbside pickup, In-store QR code payment, Order tracking and purchase history, Wish list and favorite brands

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent customer service
- 🚀 Convenient and easy to use app
- 💎 High-quality products and brands
- 🎁 Rewards and loyalty program
- 🏪 Seamless in-store and online experience

**What reviewers complain about**

- 🐛 Issues with order cancellations and inventory tracking
- 🤔 Inconsistent returns and refund policies
- 🤯 Frustrating app navigation and login process
- 🙄 Lack of product reviews and customization options

**Reported bugs**

- App crashes and freezes
- Inaccurate inventory and pricing information
- Unreliable delivery and shipping updates

**Requested features**

- Ability to share wish lists and shopping carts
- Improved product filtering and search functionality
- Better integration between app and website experiences
- Enhanced order tracking and status updates


### Madewell

[App page](https://appshunter.io/ios/app/madewell/id1545013661)

Discover and shop the latest fashion, from denim to accessories. Track your loyalty benefits, view order history, and get inspired by curated editorials. Save favorites and enjoy a seamless checkout experience.

**Highlights:** Shop latest arrivals, Track Insider benefits, View order history, Save favorite styles, Read customer reviews, Discover editorials

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 Great styles
- 🛒 Convenient app for shopping

**What reviewers complain about**

- 🐛 Glitchy and buggy app
- 🔍 Inconsistent filtering and search
- 🔑 Login and account issues
- 🛒 Cart and order issues
- 🔍 Slow loading and performance

**Reported bugs**

- App freezes and crashes
- Items disappear from cart
- Rewards not applying correctly
- Inconsistent login experience

**Requested features**

- Sync app and website data
- Improve account management
- Streamline checkout process
- Enhance filtering and search


## Frequently asked questions

### Is Nordstrom free?

Nordstrom is free to download, with no in-app purchases.

### Is Madewell free?

Madewell is free to download, with no in-app purchases.

### Which has better reviews, Nordstrom or Madewell?

Nordstrom is rated higher. Nordstrom averages 4.9 out of 5 from 1.5M ratings, while Madewell averages 4.8 from 26K ratings.

### Do Nordstrom or Madewell have ads?

Both Nordstrom and Madewell show ads.

### Which is updated more often, Nordstrom or Madewell?

Nordstrom ships an update every 2 weeks, and Madewell fortnightly. Most recently, Nordstrom was updated on November 10, 2026 and Madewell on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*