# SmartHub vs EPC Citizen Connect

The clearest difference is rating: SmartHub at 2.7 against EPC Citizen Connect's 1.3. SmartHub also leads on ratings volume (2K vs 3) and review sentiment (17% vs 0%). EPC Citizen Connect's advantage is iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SmartHub holds the better App Store score, 2.7 against 1.3. That said, the two scores are not equally well evidenced: SmartHub has 2K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 17% of SmartHub's written reviews are positive against 0% of EPC Citizen Connect's.

SmartHub ships an update every 2 months, EPC Citizen Connect every 5 months. The most recent releases landed on October 21, 2026 and October 1, 2026 respectively.

## The numbers

| Metric | SmartHub | EPC Citizen Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.7 (2K ratings)](https://appshunter.io/ios/app/smarthub/id474874963/reviews)** | [1.3 (3 ratings)](https://appshunter.io/ios/app/epc-citizen-connect/id1367952439/reviews) |
| Number of ratings | **2K** | 3 |
| Positive reviews | **16.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | Free |
| Best chart rank | **#104** | — |
| Size | 29 MB | 218 MB |
| Requires iOS | 17.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [National Information Solutions Cooperative](https://appshunter.io/developer/474874966) | [El Paso County](https://appshunter.io/developer/1074282395) |

## What reviewers say

### SmartHub

[App page](https://appshunter.io/ios/app/smarthub/id474874963)

**Currently charting:** #104 Top Free · Utilities (US App Store)

Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.

**Highlights:** View and manage bills and payments, Monitor energy usage trends, Contact customer service easily, Receive service news and outage alerts, Report service interruptions, Manage WiFi network and devices

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Secure login
- 📊 Helpful usage data
- 💳 Convenient bill payment

**What reviewers complain about**

- 🐛 Frequent crashes
- ⚠️ Unreliable server connection
- 🕰️ Slow loading times
- 🔍 Difficult to navigate

**Reported bugs**

- Login issues after recent update
- Incorrect or missing usage data
- Inability to disable auto-pay
- Compatibility problems with newer OS versions

**Requested features**

- Add support for multiple utility accounts
- Improve push notification system
- Provide more detailed usage insights
- Allow customizable alert thresholds


### EPC Citizen Connect

[App page](https://appshunter.io/ios/app/epc-citizen-connect/id1367952439)

Easily submit service requests for roads and parks in El Paso County, Colorado. Pinpoint locations with GPS, upload photos of issues, and track the status of your requests. Access information on various county services.

**Highlights:** Submit service requests, GPS location pinpointing, Photo uploads for issues, Anonymous or registered submissions, Service status updates, Service catalog information

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is SmartHub free?

SmartHub is free to download, with no in-app purchases.

### Is EPC Citizen Connect free?

EPC Citizen Connect is free to download, with no in-app purchases.

### Which has better reviews, SmartHub or EPC Citizen Connect?

SmartHub is rated higher. SmartHub averages 2.7 out of 5 from 2K ratings, while EPC Citizen Connect averages 1.3 from 3 ratings.

### Do SmartHub or EPC Citizen Connect have ads?

Neither SmartHub nor EPC Citizen Connect shows ads.

### Which is updated more often, SmartHub or EPC Citizen Connect?

SmartHub ships an update every 2 months, and EPC Citizen Connect every 5 months. Most recently, SmartHub was updated on October 21, 2026 and EPC Citizen Connect on October 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*