# SmartHub vs Bixby Connect

The clearest difference is rating: Bixby Connect at 4.4 against SmartHub's 2.7. SmartHub's advantage is ratings volume (2K vs 8) and update cadence (every 2 months vs every 8 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Bixby Connect holds the better App Store score, 4.4 against 2.7. That said, the two scores are not equally well evidenced: SmartHub has 2K ratings behind it against 8, so its average is the more settled of the two.

SmartHub ships an update every 2 months, Bixby Connect every 8 months. The most recent releases landed on October 23, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | SmartHub | Bixby Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.7 (2K ratings)](https://appshunter.io/ios/app/smarthub/id474874963/reviews) | **[4.4 (8 ratings)](https://appshunter.io/ios/app/bixby-connect/id1543888204/reviews)** |
| Number of ratings | **2K** | 8 |
| Positive reviews | 16.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 8 months |
| Monetization | Free | Free |
| Best chart rank | **#106** | — |
| Size | 29 MB | 142 MB |
| Requires iOS | **17.0** | 17.6 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 17+ | 12+ |
| Developer | [National Information Solutions Cooperative](https://appshunter.io/developer/474874966) | [City of Bixby - Municipality](https://appshunter.io/developer/1543888476) |

## What reviewers say

### SmartHub

[App page](https://appshunter.io/ios/app/smarthub/id474874963)

**Currently charting:** #106 Top Free · Utilities (US App Store)

Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.

**Highlights:** View and manage bills and payments, Monitor energy usage trends, Contact customer service easily, Receive service news and outage alerts, Report service interruptions, Manage WiFi network and devices

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Secure login
- 📊 Helpful usage data
- 💳 Convenient bill payment

**What reviewers complain about**

- 🐛 Frequent crashes
- ⚠️ Unreliable server connection
- 🕰️ Slow loading times
- 🔍 Difficult to navigate

**Reported bugs**

- Login issues after recent update
- Incorrect or missing usage data
- Inability to disable auto-pay
- Compatibility problems with newer OS versions

**Requested features**

- Add support for multiple utility accounts
- Improve push notification system
- Provide more detailed usage insights
- Allow customizable alert thresholds


### Bixby Connect

[App page](https://appshunter.io/ios/app/bixby-connect/id1543888204)

Report community issues like potholes and missing signs directly to the city. Track the progress of your reports and view others. Access city services and FAQs easily.

**Highlights:** Report community issues, Track report progress, View other user reports, Attach photos to reports, Utilize adjustable GPS, Access city services and FAQs

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is SmartHub free?

SmartHub is free to download, with no in-app purchases.

### Is Bixby Connect free?

Bixby Connect is free to download, with no in-app purchases.

### Which has better reviews, SmartHub or Bixby Connect?

Bixby Connect is rated higher. SmartHub averages 2.7 out of 5 from 2K ratings, while Bixby Connect averages 4.4 from 8 ratings.

### Do SmartHub or Bixby Connect have ads?

Neither SmartHub nor Bixby Connect shows ads.

### Which is updated more often, SmartHub or Bixby Connect?

SmartHub ships an update every 2 months, and Bixby Connect every 8 months. Most recently, SmartHub was updated on October 23, 2026 and Bixby Connect on October 14, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*