# SmartHub vs My Ciello

The clearest difference is rating: My Ciello at 4.5 against SmartHub's 2.7. My Ciello also leads on review sentiment (33% vs 17%). SmartHub's advantage is ratings volume (2K vs 36) and chart position (#124 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Ciello holds the better App Store score, 4.5 against 2.7. That said, the two scores are not equally well evidenced: SmartHub has 2K ratings behind it against 36, so its average is the more settled of the two. Written reviews point the same way: 17% of SmartHub's written reviews are positive against 33% of My Ciello's.

SmartHub ships an update every 2 months, My Ciello every 3 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | SmartHub | My Ciello |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.7 (2K ratings)](https://appshunter.io/ios/app/smarthub/id474874963/reviews) | **[4.5 (36 ratings)](https://appshunter.io/ios/app/my-ciello/id1596454064/reviews)** |
| Number of ratings | **2K** | 36 |
| Positive reviews | 16.7% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Best chart rank | **#124** | — |
| Size | 29 MB | 138 MB |
| Requires iOS | 17.0 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [National Information Solutions Cooperative](https://appshunter.io/developer/474874966) | [My Ciello](https://appshunter.io/developer/1596454066) |

## What reviewers say

### SmartHub

[App page](https://appshunter.io/ios/app/smarthub/id474874963)

**Currently charting:** #124 Top Free · Utilities (US App Store)

Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.

**Highlights:** View and manage bills and payments, Monitor energy usage trends, Contact customer service easily, Receive service news and outage alerts, Report service interruptions, Manage WiFi network and devices

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Secure login
- 📊 Helpful usage data
- 💳 Convenient bill payment

**What reviewers complain about**

- 🐛 Frequent crashes
- ⚠️ Unreliable server connection
- 🕰️ Slow loading times
- 🔍 Difficult to navigate

**Reported bugs**

- Login issues after recent update
- Incorrect or missing usage data
- Inability to disable auto-pay
- Compatibility problems with newer OS versions

**Requested features**

- Add support for multiple utility accounts
- Improve push notification system
- Provide more detailed usage insights
- Allow customizable alert thresholds


### My Ciello

[App page](https://appshunter.io/ios/app/my-ciello/id1596454064)

Manage your home Wi-Fi network remotely. Easily set up guest access and implement parental controls. Monitor connected devices and control your network settings from anywhere.

**Highlights:** Guest Wi-Fi setup, Parental controls, Device management, View connected devices, SSID management, Remote network control

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is SmartHub free?

SmartHub is free to download, with no in-app purchases.

### Is My Ciello free?

My Ciello is free to download, with no in-app purchases.

### Which has better reviews, SmartHub or My Ciello?

My Ciello is rated higher. SmartHub averages 2.7 out of 5 from 2K ratings, while My Ciello averages 4.5 from 36 ratings.

### Do SmartHub or My Ciello have ads?

Neither SmartHub nor My Ciello shows ads.

### Which is updated more often, SmartHub or My Ciello?

SmartHub ships an update every 2 months, and My Ciello every 3 months. Most recently, SmartHub was updated on October 26, 2026 and My Ciello on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*