# SmartHub vs MediacomConnect

The clearest difference is rating: MediacomConnect at 3.3 against SmartHub's 2.7. MediacomConnect also leads on ratings volume (7.8K vs 1.9K) and iOS requirement (15.6 vs 17.0). SmartHub's advantage is chart position (#117 vs unranked). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MediacomConnect holds the better App Store score, 3.3 against 2.7. Both are backed by a comparable volume of ratings — 1.9K and 7.8K respectively. Written reviews split almost evenly too, at 16% and 16% positive.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 24, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | SmartHub | MediacomConnect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.7 (1.9K ratings)](https://appshunter.io/ios/app/smarthub/id474874963/reviews) | **[3.3 (7.8K ratings)](https://appshunter.io/ios/app/mediacomconnect/id527680234/reviews)** |
| Number of ratings | 1.9K | **7.8K** |
| Positive reviews | 15.8% of reviews | **16.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Best chart rank | **#117** | — |
| Size | 29 MB | 43 MB |
| Requires iOS | 17.0 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 17+ |
| Developer | [National Information Solutions Cooperative](https://appshunter.io/developer/474874966) | [Mediacom Communications Corporation](https://appshunter.io/developer/515381921) |

## What reviewers say

### SmartHub

[App page](https://appshunter.io/ios/app/smarthub/id474874963)

**Currently charting:** #117 Top Free · Utilities (US App Store)

Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.

**Highlights:** View and manage bills and payments, Monitor energy usage trends, Contact customer service easily, Receive service news and outage alerts, Report service interruptions, Manage WiFi network and devices

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Secure login
- 📊 Helpful usage data
- 💳 Convenient bill payment

**What reviewers complain about**

- 🐛 Frequent crashes
- ⚠️ Unreliable server connection
- 🕰️ Slow loading times
- 🔍 Difficult to navigate

**Reported bugs**

- Login issues after recent update
- Incorrect or missing usage data
- Inability to disable auto-pay
- Compatibility problems with newer OS versions

**Requested features**

- Add support for multiple utility accounts
- Improve push notification system
- Provide more detailed usage insights
- Allow customizable alert thresholds


### MediacomConnect

[App page](https://appshunter.io/ios/app/mediacomconnect/id527680234)

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

**Highlights:** View billing statements, Pay bills and manage payment methods, Check for service outages, Troubleshoot modem and cable box issues, View internet data usage, Manage service appointments, Chat with customer support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💳 Easy to pay bills
- 📊 Helpful for checking usage
- 🔍 Useful for troubleshooting
- 🔒 Secure login options

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🤯 Confusing and unintuitive UI
- 🔑 Issues with login/password management
- 🕰️ Slow and unresponsive at times
- 💰 Overpriced and poor value

**Reported bugs**

- Login issues and invalid credentials
- Inability to update payment info
- Inconsistent data and billing information
- Troubleshooting features not working

**Requested features**

- Improve autopay and payment options
- Add more self-service troubleshooting tools
- Provide better account management features
- Enhance notifications and alerts


## Frequently asked questions

### Is SmartHub free?

SmartHub is free to download, with no in-app purchases.

### Is MediacomConnect free?

MediacomConnect is free to download, with no in-app purchases.

### Which has better reviews, SmartHub or MediacomConnect?

MediacomConnect is rated higher. SmartHub averages 2.7 out of 5 from 1.9K ratings, while MediacomConnect averages 3.3 from 7.8K ratings.

### Do SmartHub or MediacomConnect have ads?

Neither SmartHub nor MediacomConnect shows ads.

### Which is updated more often, SmartHub or MediacomConnect?

SmartHub ships an update every 2 months, and MediacomConnect every 2 months. Most recently, SmartHub was updated on September 24, 2026 and MediacomConnect on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*