# SmartHub vs Xcel Energy

The clearest difference is rating: Xcel Energy at 4.6 against SmartHub's 2.7. Xcel Energy also leads on update cadence (every 3 weeks vs every 2 months) and iOS requirement (15.6 vs 17.0). SmartHub's advantage is chart position (#131 vs unranked). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Xcel Energy holds the better App Store score, 4.6 against 2.7. Both are backed by a comparable volume of ratings — 1.9K and 4.1K respectively. Written reviews point the same way: 16% of SmartHub's written reviews are positive against 18% of Xcel Energy's.

SmartHub ships an update every 2 months, Xcel Energy every 3 weeks. Both last shipped on September 24, 2026.

## The numbers

| Metric | SmartHub | Xcel Energy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.7 (1.9K ratings)](https://appshunter.io/ios/app/smarthub/id474874963/reviews) | **[4.6 (4.1K ratings)](https://appshunter.io/ios/app/xcel-energy/id6471728020/reviews)** |
| Number of ratings | 1.9K | **4.1K** |
| Positive reviews | 15.8% of reviews | **17.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Best chart rank | **#131** | — |
| Size | 29 MB | 113 MB |
| Requires iOS | 17.0 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [National Information Solutions Cooperative](https://appshunter.io/developer/474874966) | [Xcel Energy Inc.](https://appshunter.io/developer/1257181582) |

## What reviewers say

### SmartHub

[App page](https://appshunter.io/ios/app/smarthub/id474874963)

**Currently charting:** #131 Top Free · Utilities (US App Store)

Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.

**Highlights:** View and manage bills and payments, Monitor energy usage trends, Contact customer service easily, Receive service news and outage alerts, Report service interruptions, Manage WiFi network and devices

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Secure login
- 📊 Helpful usage data
- 💳 Convenient bill payment

**What reviewers complain about**

- 🐛 Frequent crashes
- ⚠️ Unreliable server connection
- 🕰️ Slow loading times
- 🔍 Difficult to navigate

**Reported bugs**

- Login issues after recent update
- Incorrect or missing usage data
- Inability to disable auto-pay
- Compatibility problems with newer OS versions

**Requested features**

- Add support for multiple utility accounts
- Improve push notification system
- Provide more detailed usage insights
- Allow customizable alert thresholds


### Xcel Energy

[App page](https://appshunter.io/ios/app/xcel-energy/id6471728020)

Manage your Xcel Energy account with ease. View billing information, make payments, report outages, and track your energy usage over time. Secure login options and multi-language support are available.

**Highlights:** Secure login with Touch ID/Face ID, View billing and statements, Make payments, Report and check outage status, Track historical energy usage, Compare bills and usage data

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Streamlined UI
- 👍 Convenient payment options
- 👍 Helpful usage graphs

**What reviewers complain about**

- 🐛 Login and account issues
- 🐛 Inaccurate usage data
- 🐛 Broken or missing features
- 🔍 Lack of transparency

**Reported bugs**

- Unable to login or reset password
- Inability to link accounts or view statements
- Inconsistent or non-functioning features

**Requested features**

- Restore previous app functionality
- Improve usage tracking and reporting
- Provide better error messages and troubleshooting


## Frequently asked questions

### Is SmartHub free?

SmartHub is free to download, with no in-app purchases.

### Is Xcel Energy free?

Xcel Energy is free to download, with no in-app purchases.

### Which has better reviews, SmartHub or Xcel Energy?

Xcel Energy is rated higher. SmartHub averages 2.7 out of 5 from 1.9K ratings, while Xcel Energy averages 4.6 from 4.1K ratings.

### Do SmartHub or Xcel Energy have ads?

Neither SmartHub nor Xcel Energy shows ads.

### Which is updated more often, SmartHub or Xcel Energy?

SmartHub ships an update every 2 months, and Xcel Energy every 3 weeks. Most recently, SmartHub was updated on September 24, 2026 and Xcel Energy on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*