# SmartHub vs My WM

The clearest difference is rating: My WM at 4.5 against SmartHub's 2.7. My WM also leads on ratings volume (77K vs 2K) and iOS requirement (13 vs 17.0). SmartHub's advantage is chart position (#205 vs unranked). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My WM holds the better App Store score, 4.5 against 2.7. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 2K, so its average is the more settled of the two. Written reviews split almost evenly too, at 17% and 16% positive.

SmartHub ships an update every 2 months, My WM every 6 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | SmartHub | My WM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.7 (2K ratings)](https://appshunter.io/ios/app/smarthub/id474874963/reviews) | **[4.5 (77K ratings)](https://appshunter.io/ios/app/my-wm/id714263094/reviews)** |
| Number of ratings | 2K | **77K** |
| Positive reviews | **16.7% of reviews** | 16.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 6 weeks** |
| Monetization | Free | Free |
| Best chart rank | **#205** | — |
| Size | 29 MB | 86 MB |
| Requires iOS | 17.0 | **13** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [National Information Solutions Cooperative](https://appshunter.io/developer/474874966) | [Waste Management, Inc.](https://appshunter.io/developer/714263097) |

## What reviewers say

### SmartHub

[App page](https://appshunter.io/ios/app/smarthub/id474874963)

**Currently charting:** #205 Top Free · Utilities (US App Store)

Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.

**Highlights:** View and manage bills and payments, Monitor energy usage trends, Contact customer service easily, Receive service news and outage alerts, Report service interruptions, Manage WiFi network and devices

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Secure login
- 📊 Helpful usage data
- 💳 Convenient bill payment

**What reviewers complain about**

- 🐛 Frequent crashes
- ⚠️ Unreliable server connection
- 🕰️ Slow loading times
- 🔍 Difficult to navigate

**Reported bugs**

- Login issues after recent update
- Incorrect or missing usage data
- Inability to disable auto-pay
- Compatibility problems with newer OS versions

**Requested features**

- Add support for multiple utility accounts
- Improve push notification system
- Provide more detailed usage insights
- Allow customizable alert thresholds


### My WM

[App page](https://appshunter.io/ios/app/my-wm/id714263094)

Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.

**Highlights:** Pay bills and view payment history, Track pickup schedules and report missed pickups, Manage multiple service accounts, Request container repairs and roll-off services, Update profile and communication preferences, View holiday schedules and weather alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent customer service
- 📅 Full-featured and functional app
- 🚚 Reliable pickup service

**What reviewers complain about**

- 🔒 Unreliable autopay and billing issues
- 🚫 Lack of communication and missed pickups
- 🤖 Buggy and unresponsive app
- 💰 Excessive and unexplained price hikes

**Reported bugs**

- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website

**Requested features**

- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays


## Frequently asked questions

### Is SmartHub free?

SmartHub is free to download, with no in-app purchases.

### Is My WM free?

My WM is free to download, with no in-app purchases.

### Which has better reviews, SmartHub or My WM?

My WM is rated higher. SmartHub averages 2.7 out of 5 from 2K ratings, while My WM averages 4.5 from 77K ratings.

### Do SmartHub or My WM have ads?

Neither SmartHub nor My WM shows ads.

### Which is updated more often, SmartHub or My WM?

SmartHub ships an update every 2 months, and My WM every 6 weeks. Most recently, SmartHub was updated on October 24, 2026 and My WM on October 25, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*