# Docusign vs Ticket Center

The clearest difference is review sentiment: Docusign at 70% against Ticket Center's 0%. Docusign also leads on rating (4.9 vs 1.4) and update cadence (fortnightly vs every 3 months). Ticket Center's advantage is in-app purchases (none vs 11) and iOS requirement (8.0 vs 17.0). On price, ads and device support there is nothing between them.

Both are free to download. Docusign sells 8 in-app purchases, starting at $14.99 per month. Ticket Center asks for nothing beyond the download.

Docusign holds the better App Store score, 4.9 against 1.4. That said, the two scores are not equally well evidenced: Docusign has 827K ratings behind it against 87, so its average is the more settled of the two. Written reviews point the same way: 70% of Docusign's written reviews are positive against 0% of Ticket Center's.

Docusign ships an update fortnightly, Ticket Center every 3 months. The most recent releases landed on October 20, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | Docusign | Ticket Center |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (827K ratings)](https://appshunter.io/ios/app/docusign-upload-and-sign-docs/id474990205/reviews)** | [1.4 (87 ratings)](https://appshunter.io/ios/app/ticket-center/id1099189232/reviews) |
| Number of ratings | **827K** | 87 |
| Positive reviews | **69.9% of reviews** | 0.0% of reviews |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#34** | — |
| Size | 91 MB | 21 MB |
| Requires iOS | 17.0 | **8.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Docusign](https://appshunter.io/developer/388519440) | [Alo Software](https://appshunter.io/developer/371283556) |

## What reviewers say

### Docusign

[App page](https://appshunter.io/ios/app/docusign-upload-and-sign-docs/id474990205)

**Currently charting:** #34 Top Grossing · Productivity, #75 Top Free · Productivity (US App Store)

Securely send and sign digital documents, contracts, and PDFs from any device. Create your own signature, upload files from various cloud services, and manage the signing process with ease. It's a legally binding and secure way to handle agreements.

**Highlights:** Create custom digital signatures, Upload documents from cloud storage, Unlimited free signing for all parties, Prepare documents with signature tags, Set signing order for multiple signers, Real-time signing notifications, Supports multiple document formats

**Features:** Vision Pro support

**In-app purchases (8)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Personal Edition | $14.99 | per month |
| Professional Edition | $19.99 | per month |
| DocuSign for REALTORS® | $34.99 | per month |
| Standard Edition | $39.99 | per month |
| Real Estate Edition | $39.99 | per month |
| Business Pro Monthly | $59.99 | per month |
| Business Pro | $59.99 | per month |
| Personal Edition | $119.99 | per year |

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient for signing documents on the go
- 🚀 Saves time and effort
- 🔒 Secure digital signatures
- 👍 Useful for businesses and individuals

**What reviewers complain about**

- 🐛 Glitches with placing signatures and text boxes
- 🐛 Inconsistent performance across devices
- 🐛 Issues with editing and updating documents
- 🐛 Unreliable customer support
- 🔋 High battery consumption

**Reported bugs**

- Inability to log in or verify account
- Signed documents not appearing in the app
- Inconsistent behavior when finishing and sending documents
- Compatibility issues with certain devices and operating systems

**Requested features**

- Add strikethrough functionality
- Improve text box editing and placement
- Allow more customization of signature appearance
- Integrate with more document formats (e.g., Word)
- Provide better in-app guidance and tutorials


### Ticket Center

[App page](https://appshunter.io/ios/app/ticket-center/id1099189232)

This app provides a comprehensive system for managing technical support in the field. It combines professional trouble ticketing with features specific to the sector, offering a complete operational environment for supervisors, technicians, and users.

**Highlights:** Trouble Ticketing, Field Technical Support Management, Supervisor Tools, Technician Tools, User Environment

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Docusign free?

Docusign is free to download, with in-app purchases available.

### Is Ticket Center free?

Ticket Center is free to download, with no in-app purchases.

### Which has better reviews, Docusign or Ticket Center?

Docusign is rated higher. Docusign averages 4.9 out of 5 from 827K ratings, while Ticket Center averages 1.4 from 87 ratings.

### Do Docusign or Ticket Center have ads?

Neither Docusign nor Ticket Center shows ads.

### Which is updated more often, Docusign or Ticket Center?

Docusign ships an update fortnightly, and Ticket Center every 3 months. Most recently, Docusign was updated on October 20, 2026 and Ticket Center on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*