# Industry Online Support vs SAS Visual Analytics

The clearest difference is update cadence: SAS Visual Analytics at monthly against Industry Online Support's every 7 months. SAS Visual Analytics also leads on rating (5.0 vs 4.6). Industry Online Support's advantage is ratings volume (422 vs 3) and review sentiment (32% vs 20%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SAS Visual Analytics holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Industry Online Support has 422 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 32% of Industry Online Support's written reviews are positive against 20% of SAS Visual Analytics's, so the app with the better star average is not the one people write more warmly about.

Industry Online Support ships an update every 7 months, SAS Visual Analytics monthly. The most recent releases landed on September 20, 2026 and August 27, 2026 respectively.

## The numbers

| Metric | Industry Online Support | SAS Visual Analytics |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (422 ratings)](https://appshunter.io/ios/app/industry-online-support/id478868966/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/sas-visual-analytics/id511030524/reviews)** |
| Number of ratings | **422** | 3 |
| Positive reviews | **31.8% of reviews** | 20.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Monthly** |
| Monetization | Free | Free |
| Size | 81 MB | 128 MB |
| Requires iOS | **15.6** | 18.5 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Siemens AG](https://appshunter.io/developer/394503271) | [SAS Institute Inc.](https://appshunter.io/developer/364784971) |

## What reviewers say

### Industry Online Support

[App page](https://appshunter.io/ios/app/industry-online-support/id478868966)

Access over 300,000 Siemens Industry product documents anytime, anywhere. This app aids in project implementation, troubleshooting, and system expansion, offering FAQs, manuals, and expert entries. It features product code scanning, email sharing, offline caching, and multi-language support.

**Highlights:** Access 300,000+ Siemens Industry product documents, Problem-solving and troubleshooting assistance, Technical Forum access, Scan product/EAN codes for data, Offline cache for saved favorites, Multi-language support

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Handy for field use
- 👍 Access to manuals and forums
- 👍 Good search results
- 👍 Scans QR codes well (sometimes)
- 👍 Useful for looking up product info

**What reviewers complain about**

- 🐛 Login issues persist
- 🐛 QR code scanning struggles
- 🐛 Support request feature broken
- 🐛 App crashes after update
- 🐛 Ugly and slow design

**Reported bugs**

- Cannot login (missing fields error)
- Support request function not working
- Cannot open links on the forum
- App gives "Something is wrong, try again later" message
- App crashes after update (frozen blue screen)

**Requested features**

- Ability to change to macro lens for QR scanning
- Option to import photos with QR codes
- PKI support for employees
- Scan 2D barcodes on devices
- Improve barcode scanner functionality


### SAS Visual Analytics

[App page](https://appshunter.io/ios/app/sas-visual-analytics/id511030524)

Access and interact with business reports and dashboards on the go. Explore data with multi-touch gestures, filter information, and stay updated with real-time changes. Securely view big data from anywhere, whether connected or offline.

**Highlights:** Interactive reports and dashboards, Multi-touch gestures for data exploration, Data filtering and drill-down capabilities, Offline report access, Secure data access based on user roles, Access to big data

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Industry Online Support free?

Industry Online Support is free to download, with no in-app purchases.

### Is SAS Visual Analytics free?

SAS Visual Analytics is free to download, with no in-app purchases.

### Which has better reviews, Industry Online Support or SAS Visual Analytics?

SAS Visual Analytics is rated higher. Industry Online Support averages 4.6 out of 5 from 422 ratings, while SAS Visual Analytics averages 5.0 from 3 ratings.

### Do Industry Online Support or SAS Visual Analytics have ads?

Neither Industry Online Support nor SAS Visual Analytics shows ads.

### Which is updated more often, Industry Online Support or SAS Visual Analytics?

Industry Online Support ships an update every 7 months, and SAS Visual Analytics monthly. Most recently, Industry Online Support was updated on September 20, 2026 and SAS Visual Analytics on August 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*