# Industry Online Support vs AUMA Assistant

The clearest difference is rating: Industry Online Support at 4.6 against AUMA Assistant's 2.3. Industry Online Support also leads on review sentiment (46% vs 25%) and ratings volume (429 vs 9). AUMA Assistant's advantage is update cadence (monthly vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Industry Online Support holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: Industry Online Support has 429 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 46% of Industry Online Support's written reviews are positive against 25% of AUMA Assistant's.

Industry Online Support ships an update every 7 months, AUMA Assistant monthly. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Industry Online Support | AUMA Assistant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (429 ratings)](https://appshunter.io/ios/app/industry-online-support/id478868966/reviews)** | [2.3 (9 ratings)](https://appshunter.io/ios/app/auma-assistant/id794468444/reviews) |
| Number of ratings | **429** | 9 |
| Positive reviews | **46.2% of reviews** | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Monthly** |
| Monetization | Free | Free |
| Size | 81 MB | 402 MB |
| Requires iOS | 15.6 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Siemens AG](https://appshunter.io/developer/394503271) | [AUMA Riester GmbH & Co. KG](https://appshunter.io/developer/794468447) |

## What reviewers say

### Industry Online Support

[App page](https://appshunter.io/ios/app/industry-online-support/id478868966)

Access over 300,000 Siemens Industry product documents anytime, anywhere. This app aids in project implementation, troubleshooting, and system expansion, offering FAQs, manuals, and expert entries. It features product code scanning, email sharing, offline caching, and multi-language support.

**Highlights:** Access 300,000+ Siemens Industry product documents, Problem-solving and troubleshooting assistance, Technical Forum access, Scan product/EAN codes for data, Offline cache for saved favorites, Multi-language support

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Handy for field use
- 👍 Access to manuals and forums
- 👍 Good search results
- 👍 Scans QR codes well (sometimes)
- 👍 Useful for looking up product info

**What reviewers complain about**

- 🐛 Login issues persist
- 🐛 QR code scanning struggles
- 🐛 Support request feature broken
- 🐛 App crashes after update
- 🐛 Ugly and slow design

**Reported bugs**

- Cannot login (missing fields error)
- Support request function not working
- Cannot open links on the forum
- App gives "Something is wrong, try again later" message
- App crashes after update (frozen blue screen)

**Requested features**

- Ability to change to macro lens for QR scanning
- Option to import photos with QR codes
- PKI support for employees
- Scan 2D barcodes on devices
- Improve barcode scanner functionality


### AUMA Assistant

[App page](https://appshunter.io/ios/app/auma-assistant/id794468444)

Configure and diagnose industrial electric actuators remotely via smartphone or tablet. Upload data to the cloud for analysis and service, and access important actuator documents. Offers user-level authorizations for secure access.

**Highlights:** Bluetooth actuator configuration, Cloud data upload for analysis, Remote diagnostics, Download actuator documents, User authorization levels, Fault and warning status display

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Industry Online Support free?

Industry Online Support is free to download, with no in-app purchases.

### Is AUMA Assistant free?

AUMA Assistant is free to download, with no in-app purchases.

### Which has better reviews, Industry Online Support or AUMA Assistant?

Industry Online Support is rated higher. Industry Online Support averages 4.6 out of 5 from 429 ratings, while AUMA Assistant averages 2.3 from 9 ratings.

### Do Industry Online Support or AUMA Assistant have ads?

Neither Industry Online Support nor AUMA Assistant shows ads.

### Which is updated more often, Industry Online Support or AUMA Assistant?

Industry Online Support ships an update every 7 months, and AUMA Assistant monthly. Most recently, Industry Online Support was updated on October 29, 2026 and AUMA Assistant on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*