# Zaxbys vs Jack's

The clearest difference is monetization model: Jack's at free against Zaxbys's free with in-app purchases. Jack's also leads on iOS requirement (14.0 vs 16.6). Zaxbys's advantage is update cadence (monthly vs every 4 months) and ratings volume (112K vs 14K). On price, rating, review sentiment and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for Zaxbys against 4.7 for Jack's. That said, the two scores are not equally well evidenced: Zaxbys has 112K ratings behind it against 14K, so its average is the more settled of the two. Written reviews are what separate them: 29% of Zaxbys's written reviews are positive against 21% of Jack's's.

Zaxbys ships an update monthly, Jack's every 4 months. Both last shipped on September 27, 2026.

## The numbers

| Metric | Zaxbys | Jack's |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (112K ratings)](https://appshunter.io/ios/app/zaxbys/id480603264/reviews) | **[4.7 (14K ratings)](https://appshunter.io/ios/app/jacks/id1468067588/reviews)** |
| Number of ratings | **112K** | 14K |
| Positive reviews | **28.5% of reviews** | 21.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 4 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#73** | #202 |
| Size | 101 MB | 108 MB |
| Requires iOS | 16.6 | **14.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Zaxby's Franchising, LLC](https://appshunter.io/developer/922206845) | [BIG JACK ULTIMATE HOLDINGS LP](https://appshunter.io/developer/1468067587) |

## What reviewers say

### Zaxbys

[App page](https://appshunter.io/ios/app/zaxbys/id480603264)

**Currently charting:** #73 Top Free · Food & Drink (US App Store)

Easily order your favorite Zaxbys chicken fingers, wings, sandwiches, and more for pickup or delivery. Earn points with every purchase to redeem for exclusive rewards and free food.

**Highlights:** Mobile ordering for pickup and delivery, Zax Rewardz program, Earn points on every purchase, Redeem points for exclusive rewards, Find local Zaxbys locations

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use app
- 🚀 Convenient for ordering ahead
- 💡 Rewards program with offers
- 👍 Friendly and helpful staff

**What reviewers complain about**

- 🐛 App crashes and glitches
- 🐛 Login and account issues
- 🐛 Ordering process can be confusing
- 🐛 Unreliable order processing and pickup
- 🐛 Limited customization options

**Reported bugs**

- App freezes during checkout
- Unable to cancel or modify orders
- Rewards not properly applied
- Incorrect order fulfillment

**Requested features**

- Allow no-sauce option for sandwiches
- Improve order tracking and status updates
- Add curbside pickup option
- Enhance rewards program and points system


### Jack's

[App page](https://appshunter.io/ios/app/jacks/id1468067588)

**Currently charting:** #202 Top Free · Food & Drink (US App Store)

Earn points on every order and redeem them for delicious rewards. Discover nearby locations, order for pickup or delivery, and access exclusive online deals and limited-time offers.

**Highlights:** Earn points on orders, Redeem for rewards, Find nearby locations, Order for pickup/delivery, Exclusive online deals, Limited-time offers, Signup, birthday, anniversary rewards

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient
- 👍 Friendly and helpful staff
- 🍔 Great food quality

**What reviewers complain about**

- 🐛 App crashes and bugs
- 🔒 Inability to save payment info
- 🤔 Inconsistent user experience
- ⏰ Long wait times
- 🔄 Difficulty signing in and staying signed in

**Reported bugs**

- App freezing and crashing
- Inability to redeem points
- Incorrect orders
- Rewards not tracking properly

**Requested features**

- Ability to customize orders
- More reward options
- Easier way to get refunds
- Better menu customization


## Frequently asked questions

### Is Zaxbys free?

Zaxbys is free to download, with no in-app purchases.

### Is Jack's free?

Jack's is free to download, with no in-app purchases.

### Which has better reviews, Zaxbys or Jack's?

Jack's is rated higher. Zaxbys averages 4.7 out of 5 from 112K ratings, while Jack's averages 4.7 from 14K ratings.

### Do Zaxbys or Jack's have ads?

Neither Zaxbys nor Jack's shows ads.

### Which is updated more often, Zaxbys or Jack's?

Zaxbys ships an update monthly, and Jack's every 4 months. Most recently, Zaxbys was updated on September 27, 2026 and Jack's on September 27, 2026.

### Which is more popular, Zaxbys or Jack's?

Zaxbys currently peaks at #73 in the App Store charts, and Jack's at #202. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*