Proximus vs Smappee
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Proximus
Manage your products and services, pay bills securely, and get instant support. Access exclusive discounts, gifts, and events. Troubleshoot Wi-Fi issues with clear tips and share access easily.
- Manage products and services
- Secure bill payment
- Wi-Fi troubleshooting and sharing
- Access help and information
- View discounts and rewards
Read full descriptionHide full description
Everything Proximus, in one secure and trusted place The app brings everything from Proximus together in one convenient and completely secure place. Manage what you want, when you want, and instantly see if everything is running smoothly. • Easily manage your products and services. • Check and pay your bills securely. • See if your Wi-Fi is working properly and get clear tips right away. • Share your Wi Fi easily with a personal QR code. • Quickly find help and reliable information whenever you need it. • Enjoy all your extras: discounts, gifts, events, and more. Download the Proximus app now.
Smappee
Monitor and control your home's energy consumption and electric vehicle charging. Optimize usage with solar power or off-peak hours to save money and reduce environmental impact. Gain real-time insights into all energy flows for a smarter, more efficient home.
- Real-time energy consumption data
- Smart EV charging scheduling
- Solar power optimization
- Off-peak hour usage
- Dynamic load balancing
- Complete energy flow overview
Read full descriptionHide full description
Smappee hands you energy data and smart control for homes and EVs, all in one app. Schedule your EV to charge with solar or run your household during off-peak hours. Smappee makes it easy for people and businesses to use (renewable) energy more efficiently via one interconnected ecosystem. Thanks to Smappee’s energy efficiency solutions you are set for the coming energy transition and smart grid revolution. ADVANCED ENERGY MANAGEMENT Smappee Infinity provides the most comprehensive, future-proof, smart energy offering on the market. It allows you to increase your energy efficiency thanks to detailed, real-time energy consumption data. Add solar, gas and water for a complete overview of all your energy flows at a glance. Smappee Infinity features dynamic load balancing, optimised self-consumption and smart charging. SMART CHARGING SOLUTIONS Have you recently started driving an electric vehicle or are you considering making the switch? With the Smappee EV Line charging solutions you can charge safely, easily and economically. No more blown fuses while charging with this smart charging station. Your car also taps maximum energy during off-peak hours or solar power. You can control your charging sessions and see them in real-time. Download the Smappee App now to unlock insights and control of your energy consumption and start saving energy, costs and the planet!
Screenshots
Verdict
The clearest difference is in-app purchases: Proximus at none against Smappee's 5. Proximus also leads on ratings volume (692 vs 45) and iOS requirement (13.4 vs 17.0). Smappee's advantage is review sentiment (35% vs 8%) and rating (4.3 vs 4.0). On price, update cadence, ads and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Smappee sells 5 in-app purchases, starting at $2.99 per month. Proximus asks for nothing beyond the download.
Smappee holds the better App Store score, 4.3 against 4.0. That said, the two scores are not equally well evidenced: Proximus has 692 ratings behind it against 45, so its average is the more settled of the two. Written reviews point the same way: 8% of Proximus's written reviews are positive against 35% of Smappee's.
Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on November 6, 2026.
| Parameter | Proximus | Smappee |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (692 ratings) | 4.3 (45 ratings) — better |
| Positive reviews | 8.3% of reviews | 34.6% of reviews — better |
| Number of ratings | 692 — better | 45 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.4 — better | 17.0 |
| Further details — not scored | ||
| Size | 153 MB | 170 MB |
| Age rating | 4+ | 4+ |
| Developer | Proximus | Smappee NV |
Customer experience
Proximus
Smappee
Bugs and requests
Proximus
Reported bugs
14 issues- App crashes on enable notifications screen
- Infinite loading screen during login
- Freezes during basic operations
- Products fail to load with 'Sorry, it's not you, it's us' error
- Logs out users unexpectedly
Show 9 moreShow fewer
- Shows incorrect password errors
- Displays previous phone plan data instead of current
- App becomes unresponsive during actions
- Cannot reload or modify subscription products
- Data not updating in real-time
- Requires 3G/data connection for activation (catch-22)
- Payment processing failures
- App doesn't work on Belgian devices in some cases
- Chat support never responds
Requested features
8 requests- Ability to disable notifications
- Support for non-WiFi login options (4G/mobile data)
- Simpler, more intuitive navigation
- Better integration with international accounts
- Automatic data activation without manual setup
Show 3 moreShow fewer
- Persistent login sessions without repeated authentication
- Offline functionality for basic features
- Focus on core features instead of lifestyle bloat
Smappee
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Proximus
No in-app purchases
Smappee
- Optimise 1 device (monthly)$2.991 Month
- Optimise 2-5 devices (monthly)$5.991 Month
- Optimise 1 device (yearly)$24.901 Year
Show 1 moreShow fewer
- Optimise 2-5 devices (yearly)$59.901 Year
- Optimise 1 device (lifetime)$229.99
