# CX vs Avaya Cloud Office

The clearest difference is rating: Avaya Cloud Office at 4.2 against CX's 3.4. Avaya Cloud Office also leads on ratings volume (66 vs 7) and update cadence (every 3 months vs every 6 months). CX's advantage is monetization model (free vs subscription) and iOS requirement (11.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Avaya Cloud Office holds the better App Store score, 4.2 against 3.4. That said, the two scores are not equally well evidenced: Avaya Cloud Office has 66 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 60% of CX's written reviews are positive against 68% of Avaya Cloud Office's.

CX ships an update every 6 months, Avaya Cloud Office every 3 months. The most recent releases landed on September 22, 2026 and September 20, 2026 respectively.

## The numbers

| Metric | CX | Avaya Cloud Office |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.4 (7 ratings)](https://appshunter.io/ios/app/cx-e-voice/id487333266/reviews) | **[4.2 (66 ratings)](https://appshunter.io/ios/app/avaya-cloud-office/id1495845694/reviews)** |
| Number of ratings | 7 | **66** |
| Positive reviews | 60.0% of reviews | **68.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 3 months** |
| Monetization | **Free** | Subscription |
| Size | 6 MB | 370 MB |
| Requires iOS | **11.0** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [OpenText](https://appshunter.io/developer/415355796) | [RingCentral, Inc](https://appshunter.io/developer/293305987) |

## What reviewers say

### CX

[App page](https://appshunter.io/ios/app/cx-e-voice/id487333266)

Manage business calls and protect your mobile number with this app. It offers visual call screening, inbound/outbound dialing, and access to enterprise voicemail. Optimize call routing and settings for seamless business communication.

**Highlights:** Mobile number protection, Visual call screening, Inbound and outbound dialing, Enterprise voicemail access, Location-based call routing, Settings management

**In-app purchases:** none


### Avaya Cloud Office

[App page](https://appshunter.io/ios/app/avaya-cloud-office/id1495845694)

This app unifies business communication, allowing users to call, message, and meet from a single interface. It supports team messaging, video conferencing with screen sharing, and HD calling. Integrations with other business apps streamline workflows.

**Highlights:** Team messaging, Video meetings with screen sharing, HD calling, Single business number for calls, SMS, and fax, App integrations, File and task management

**Features:** macOS Compatibility, Siri integration, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CX free?

CX is free to download, with no in-app purchases.

### Is Avaya Cloud Office free?

Avaya Cloud Office is free to download, with no in-app purchases.

### Which has better reviews, CX or Avaya Cloud Office?

Avaya Cloud Office is rated higher. CX averages 3.4 out of 5 from 7 ratings, while Avaya Cloud Office averages 4.2 from 66 ratings.

### Do CX or Avaya Cloud Office have ads?

Neither CX nor Avaya Cloud Office shows ads.

### Which is updated more often, CX or Avaya Cloud Office?

CX ships an update every 6 months, and Avaya Cloud Office every 3 months. Most recently, CX was updated on September 22, 2026 and Avaya Cloud Office on September 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*