# BeyondTrust Support vs EZ Child ID

The clearest difference is rating: EZ Child ID at 5.0 against BeyondTrust Support's 3.1. EZ Child ID also leads on iOS requirement (11.0 vs 16.0). BeyondTrust Support's advantage is ratings volume (54 vs 5). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

EZ Child ID holds the better App Store score, 5.0 against 3.1. That said, the two scores are not equally well evidenced: BeyondTrust Support has 54 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 41% of BeyondTrust Support's written reviews are positive against 40% of EZ Child ID's, so the app with the better star average is not the one people write more warmly about.

BeyondTrust Support ships an update every 5 months, EZ Child ID every 9 months. The most recent releases landed on August 23, 2026 and September 16, 2026 respectively.

## The numbers

| Metric | BeyondTrust Support | EZ Child ID |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (54 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews) | **[5.0 (5 ratings)](https://appshunter.io/ios/app/ez-child-id/id1017417014/reviews)** |
| Number of ratings | **54** | 5 |
| Positive reviews | **41.5% of reviews** | 40.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 months** | Every 9 months |
| Monetization | Free | Free |
| Size | 7 MB | 10 MB |
| Requires iOS | 16.0 | **11.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Bomgar Corporation](https://appshunter.io/developer/439048658) | [EZ Child ID](https://appshunter.io/developer/1017417013) |

## What reviewers say

### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


### EZ Child ID

[App page](https://appshunter.io/ios/app/ez-child-id/id1017417014)

Securely store your child's vital information and photos. Attend events to have data entered and sent directly to your phone. Information is encrypted for safety and deleted using DOD standards after events.

**Highlights:** Store child's vital information, Upload child's photos, Attend child ID events, Receive data directly to phone, Encrypted data storage, Data deletion using DOD standards

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Is EZ Child ID free?

EZ Child ID is free to download, with no in-app purchases.

### Which has better reviews, BeyondTrust Support or EZ Child ID?

EZ Child ID is rated higher. BeyondTrust Support averages 3.1 out of 5 from 54 ratings, while EZ Child ID averages 5.0 from 5 ratings.

### Do BeyondTrust Support or EZ Child ID have ads?

Neither BeyondTrust Support nor EZ Child ID shows ads.

### Which is updated more often, BeyondTrust Support or EZ Child ID?

BeyondTrust Support ships an update every 5 months, and EZ Child ID every 9 months. Most recently, BeyondTrust Support was updated on August 23, 2026 and EZ Child ID on September 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*