# BeyondTrust Support vs Tourmo

The clearest difference is rating: Tourmo at 4.2 against BeyondTrust Support's 3.1. Tourmo also leads on update cadence (every 2 weeks vs every 5 months) and review sentiment (50% vs 41%). BeyondTrust Support's advantage is ratings volume (54 vs 10). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tourmo holds the better App Store score, 4.2 against 3.1. That said, the two scores are not equally well evidenced: BeyondTrust Support has 54 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 41% of BeyondTrust Support's written reviews are positive against 50% of Tourmo's.

BeyondTrust Support ships an update every 5 months, Tourmo every 2 weeks. The most recent releases landed on October 13, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | BeyondTrust Support | Tourmo |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (54 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews) | **[4.2 (10 ratings)](https://appshunter.io/ios/app/tourmo/id1197338424/reviews)** |
| Number of ratings | **54** | 10 |
| Positive reviews | 41.5% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 7 MB | 48 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [Bomgar Corporation](https://appshunter.io/developer/439048658) | [Tourmaline Labs, Inc.](https://appshunter.io/developer/968538592) |

## What reviewers say

### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


### Tourmo

[App page](https://appshunter.io/ios/app/tourmo/id1197338424)

This AI-powered mobility solution optimizes workforce operations, enhancing vehicle and personnel performance. It offers tools to improve driver safety, fuel efficiency, and overall operational insights with measurable results.

**Highlights:** AI-powered workflow automation, Driver behavior monitoring, Fuel efficiency optimization, Workforce efficiency improvement, Video operations insights, Operations data analysis

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Is Tourmo free?

Tourmo is free to download, with no in-app purchases.

### Which has better reviews, BeyondTrust Support or Tourmo?

Tourmo is rated higher. BeyondTrust Support averages 3.1 out of 5 from 54 ratings, while Tourmo averages 4.2 from 10 ratings.

### Do BeyondTrust Support or Tourmo have ads?

Neither BeyondTrust Support nor Tourmo shows ads.

### Which is updated more often, BeyondTrust Support or Tourmo?

BeyondTrust Support ships an update every 5 months, and Tourmo every 2 weeks. Most recently, BeyondTrust Support was updated on October 13, 2026 and Tourmo on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*