# BeyondTrust Support vs Password Self Service

The clearest difference is rating: BeyondTrust Support at 3.2 against Password Self Service's 1.6. BeyondTrust Support also leads on review sentiment (41% vs 13%) and update cadence (every 5 months vs every 20 months). Password Self Service's advantage is iOS requirement (10.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BeyondTrust Support holds the better App Store score, 3.2 against 1.6. That said, the two scores are not equally well evidenced: BeyondTrust Support has 55 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 41% of BeyondTrust Support's written reviews are positive against 13% of Password Self Service's.

BeyondTrust Support ships an update every 5 months, Password Self Service every 20 months. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | BeyondTrust Support | Password Self Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.2 (55 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews)** | [1.6 (8 ratings)](https://appshunter.io/ios/app/password-self-service/id1313722688/reviews) |
| Number of ratings | **55** | 8 |
| Positive reviews | **41.5% of reviews** | 13.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 months** | Every 20 months |
| Monetization | Free | Free |
| Size | 7 MB | 53 MB |
| Requires iOS | 16.0 | **10.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Bomgar Corporation](https://appshunter.io/developer/439048658) | [ExlService Holdings, Inc](https://appshunter.io/developer/1239734842) |

## What reviewers say

### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


### Password Self Service

[App page](https://appshunter.io/ios/app/password-self-service/id1313722688)

This utility app allows users to register their mobile number for account recovery. It also provides functionality to reset forgotten user account passwords and unlock accounts that have been locked.

**Highlights:** Register mobile number, Reset user account password, Unlock user account

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Is Password Self Service free?

Password Self Service is free to download, with no in-app purchases.

### Which has better reviews, BeyondTrust Support or Password Self Service?

BeyondTrust Support is rated higher. BeyondTrust Support averages 3.2 out of 5 from 55 ratings, while Password Self Service averages 1.6 from 8 ratings.

### Do BeyondTrust Support or Password Self Service have ads?

Neither BeyondTrust Support nor Password Self Service shows ads.

### Which is updated more often, BeyondTrust Support or Password Self Service?

BeyondTrust Support ships an update every 5 months, and Password Self Service every 20 months. Most recently, BeyondTrust Support was updated on November 1, 2026 and Password Self Service on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*