# BeyondTrust Support vs Tapplock Enterprise User

The clearest difference is rating: BeyondTrust Support at 3.1 against Tapplock Enterprise User's 2.6. BeyondTrust Support also leads on ratings volume (54 vs 7). Tapplock Enterprise User's advantage is update cadence (monthly vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BeyondTrust Support holds the better App Store score, 3.1 against 2.6. That said, the two scores are not equally well evidenced: BeyondTrust Support has 54 ratings behind it against 7, so its average is the more settled of the two.

BeyondTrust Support ships an update every 5 months, Tapplock Enterprise User monthly. The most recent releases landed on October 13, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | BeyondTrust Support | Tapplock Enterprise User |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (54 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews)** | [2.6 (7 ratings)](https://appshunter.io/ios/app/tapplock-enterprise-user/id1427109834/reviews) |
| Number of ratings | **54** | 7 |
| Positive reviews | 41.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Monthly** |
| Monetization | Free | Free |
| Size | 7 MB | 47 MB |
| Requires iOS | 16.0 | **15.6** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Bomgar Corporation](https://appshunter.io/developer/439048658) | [Tapplock Corp.](https://appshunter.io/developer/1166207295) |

## What reviewers say

### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


### Tapplock Enterprise User

[App page](https://appshunter.io/ios/app/tapplock-enterprise-user/id1427109834)

Manage smart fingerprint padlocks using your phone as the key. Monitor lock status and review access history with granted permissions. Offers quick and convenient access to your secured items.

**Highlights:** Phone as key, Fingerprint status check, Opening history log, Permission-based access

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Is Tapplock Enterprise User free?

Tapplock Enterprise User is free to download, with no in-app purchases.

### Which has better reviews, BeyondTrust Support or Tapplock Enterprise User?

BeyondTrust Support is rated higher. BeyondTrust Support averages 3.1 out of 5 from 54 ratings, while Tapplock Enterprise User averages 2.6 from 7 ratings.

### Do BeyondTrust Support or Tapplock Enterprise User have ads?

Neither BeyondTrust Support nor Tapplock Enterprise User shows ads.

### Which is updated more often, BeyondTrust Support or Tapplock Enterprise User?

BeyondTrust Support ships an update every 5 months, and Tapplock Enterprise User monthly. Most recently, BeyondTrust Support was updated on October 13, 2026 and Tapplock Enterprise User on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*