# BeyondTrust Support vs PremierPro

The clearest difference is rating: BeyondTrust Support at 3.1 against PremierPro's 1.0. BeyondTrust Support also leads on review sentiment (41% vs 11%) and update cadence (every 5 months vs every 29 months). PremierPro's advantage is iOS requirement (8.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BeyondTrust Support holds the better App Store score, 3.1 against 1.0. Both are backed by a comparable volume of ratings — 54 and 13 respectively. Written reviews point the same way: 41% of BeyondTrust Support's written reviews are positive against 11% of PremierPro's.

BeyondTrust Support ships an update every 5 months, PremierPro every 29 months. The most recent releases landed on October 13, 2026 and October 2, 2026 respectively.

## The numbers

| Metric | BeyondTrust Support | PremierPro |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (54 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews)** | [1.0 (13 ratings)](https://appshunter.io/ios/app/premierpro/id1451722511/reviews) |
| Number of ratings | **54** | 13 |
| Positive reviews | **41.5% of reviews** | 11.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 months** | Every 29 months |
| Monetization | Free | Free |
| Size | 7 MB | 3 MB |
| Requires iOS | 16.0 | **8.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Bomgar Corporation](https://appshunter.io/developer/439048658) | [Green Security LLC](https://appshunter.io/developer/725008709) |

## What reviewers say

### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


### PremierPro

[App page](https://appshunter.io/ios/app/premierpro/id1451722511)

Manage your security services account on the go. Access credentials, view your schedule, and check into facilities directly from your mobile device. This app offers a convenient way to stay connected with security services.

**Highlights:** Sign in to your account, Upload credentials, View your calendar, Access mobile badge, Check in to facilities

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Is PremierPro free?

PremierPro is free to download, with no in-app purchases.

### Which has better reviews, BeyondTrust Support or PremierPro?

BeyondTrust Support is rated higher. BeyondTrust Support averages 3.1 out of 5 from 54 ratings, while PremierPro averages 1.0 from 13 ratings.

### Do BeyondTrust Support or PremierPro have ads?

Neither BeyondTrust Support nor PremierPro shows ads.

### Which is updated more often, BeyondTrust Support or PremierPro?

BeyondTrust Support ships an update every 5 months, and PremierPro every 29 months. Most recently, BeyondTrust Support was updated on October 13, 2026 and PremierPro on October 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*