# BeyondTrust Support vs WEX Service Desk

BeyondTrust Support and WEX Service Desk are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BeyondTrust Support ships an update every 5 months, WEX Service Desk every 6 months. The most recent releases landed on October 21, 2026 and October 19, 2026 respectively.

## The numbers

| Metric | BeyondTrust Support | WEX Service Desk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.2 (55 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews)** | — |
| Number of ratings | **55** | — |
| Positive reviews | 41.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 months** | Every 6 months |
| Monetization | Free | — |
| Size | 7 MB | 38 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Bomgar Corporation](https://appshunter.io/developer/439048658) | [WEX, Inc.](https://appshunter.io/developer/480887519) |

## What reviewers say

### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


### WEX Service Desk

[App page](https://appshunter.io/ios/app/wex-service-desk/id1615215628)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Is WEX Service Desk free?

WEX Service Desk is free to download, with no in-app purchases.

### Do BeyondTrust Support or WEX Service Desk have ads?

Neither BeyondTrust Support nor WEX Service Desk shows ads.

### Which is updated more often, BeyondTrust Support or WEX Service Desk?

BeyondTrust Support ships an update every 5 months, and WEX Service Desk every 6 months. Most recently, BeyondTrust Support was updated on October 21, 2026 and WEX Service Desk on October 19, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*