# BeyondTrust Support vs CareWare

The clearest difference is rating: BeyondTrust Support at 3.1 against CareWare's 2.3. BeyondTrust Support also leads on review sentiment (41% vs 0%) and ratings volume (54 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BeyondTrust Support holds the better App Store score, 3.1 against 2.3. That said, the two scores are not equally well evidenced: BeyondTrust Support has 54 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 41% of BeyondTrust Support's written reviews are positive against 0% of CareWare's.

BeyondTrust Support ships an update every 5 months, CareWare every 3 months. The most recent releases landed on October 13, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | BeyondTrust Support | CareWare |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (54 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews)** | [2.3 (3 ratings)](https://appshunter.io/ios/app/careware/id6471141478/reviews) |
| Number of ratings | **54** | 3 |
| Positive reviews | **41.5% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 7 MB | 4 MB |
| Requires iOS | 16.0 | **15.6** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Bomgar Corporation](https://appshunter.io/developer/439048658) | [Care Systems Inc](https://appshunter.io/developer/1498713190) |

## What reviewers say

### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


### CareWare

[App page](https://appshunter.io/ios/app/careware/id6471141478)

Manage your work schedule and personal dashboard on the go. This app allows employees to view their schedules, make requests, and publish their availability through a secure authentication process.

**Highlights:** Personal Dashboards, View Schedules, Make Requests, Publish Availability, Secure Authentication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Is CareWare free?

CareWare is free to download, with no in-app purchases.

### Which has better reviews, BeyondTrust Support or CareWare?

BeyondTrust Support is rated higher. BeyondTrust Support averages 3.1 out of 5 from 54 ratings, while CareWare averages 2.3 from 3 ratings.

### Do BeyondTrust Support or CareWare have ads?

Neither BeyondTrust Support nor CareWare shows ads.

### Which is updated more often, BeyondTrust Support or CareWare?

BeyondTrust Support ships an update every 5 months, and CareWare every 3 months. Most recently, BeyondTrust Support was updated on October 13, 2026 and CareWare on October 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*