# BeyondTrust Support vs IDFA & Device Info Viewer

The clearest difference is rating: IDFA & Device Info Viewer at 5.0 against BeyondTrust Support's 3.1. IDFA & Device Info Viewer also leads on update cadence (every 3 weeks vs every 5 months) and review sentiment (67% vs 41%). BeyondTrust Support's advantage is ads (none vs shown) and ratings volume (54 vs 1). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

IDFA & Device Info Viewer holds the better App Store score, 5.0 against 3.1. That said, the two scores are not equally well evidenced: BeyondTrust Support has 54 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 41% of BeyondTrust Support's written reviews are positive against 67% of IDFA & Device Info Viewer's.

BeyondTrust Support ships an update every 5 months, IDFA & Device Info Viewer every 3 weeks. The most recent releases landed on August 23, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | BeyondTrust Support | IDFA & Device Info Viewer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (54 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/idfa-and-device-info-viewer/id6745802620/reviews)** |
| Number of ratings | **54** | 1 |
| Positive reviews | 41.5% of reviews | **66.7% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 5 months | **Every 3 weeks** |
| Monetization | **Free** | Ad-supported |
| Size | 7 MB | 17 MB |
| Requires iOS | 16.0 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Bomgar Corporation](https://appshunter.io/developer/439048658) | [Rodrigo Belloso](https://appshunter.io/developer/1361382340) |

## What reviewers say

### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


### IDFA & Device Info Viewer

[App page](https://appshunter.io/ios/app/idfa-and-device-info-viewer/id6745802620)

Access your device's advertising ID (IDFA) and detailed technical specifications. View, copy, and share system information like model, OS, and storage. Designed for developers and curious users, it offers advanced insights through rewarded videos.

**Highlights:** View and copy IDFA, Access system details (model, OS, resolution, battery), Unlock extended info (IDFV, region, time zone, storage, memory, CPU), Export or share data, No logins or clutter, Advanced insights via rewarded video

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Is IDFA & Device Info Viewer free?

IDFA & Device Info Viewer is free to download, with no in-app purchases.

### Which has better reviews, BeyondTrust Support or IDFA & Device Info Viewer?

IDFA & Device Info Viewer is rated higher. BeyondTrust Support averages 3.1 out of 5 from 54 ratings, while IDFA & Device Info Viewer averages 5.0 from 1 ratings.

### Do BeyondTrust Support or IDFA & Device Info Viewer have ads?

IDFA & Device Info Viewer shows ads; BeyondTrust Support does not.

### Which is updated more often, BeyondTrust Support or IDFA & Device Info Viewer?

BeyondTrust Support ships an update every 5 months, and IDFA & Device Info Viewer every 3 weeks. Most recently, BeyondTrust Support was updated on August 23, 2026 and IDFA & Device Info Viewer on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*