# BeyondTrust Support vs COUNT

The clearest difference is update cadence: COUNT at every 3 weeks against BeyondTrust Support's every 5 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BeyondTrust Support ships an update every 5 months, COUNT every 3 weeks. The most recent releases landed on October 21, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | BeyondTrust Support | COUNT |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.2 (55 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews)** | — |
| Number of ratings | **55** | — |
| Positive reviews | 41.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 3 weeks** |
| Monetization | Free | — |
| Size | 7 MB | 56 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Bomgar Corporation](https://appshunter.io/developer/439048658) | [Nevo Iflach](https://appshunter.io/developer/1877706532) |

## What reviewers say

### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


### COUNT

[App page](https://appshunter.io/ios/app/count-personal-journal/id6759260989)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Is COUNT free?

COUNT is free to download, with no in-app purchases.

### Do BeyondTrust Support or COUNT have ads?

Neither BeyondTrust Support nor COUNT shows ads.

### Which is updated more often, BeyondTrust Support or COUNT?

BeyondTrust Support ships an update every 5 months, and COUNT every 3 weeks. Most recently, BeyondTrust Support was updated on October 21, 2026 and COUNT on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*