# BeyondTrust Support vs Jamf Self Service+

BeyondTrust Support and Jamf Self Service+ both sit at 3.1 stars, but that hides the real split: 74% of Jamf Self Service+'s written reviews are positive against 41% of BeyondTrust Support's. Jamf Self Service+ also leads on update cadence (every 2 months vs every 5 months) and ratings volume (272 vs 54). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 3.1 for BeyondTrust Support against 3.0 for Jamf Self Service+. That said, the two scores are not equally well evidenced: Jamf Self Service+ has 272 ratings behind it against 54, so its average is the more settled of the two. Written reviews are what separate them: 41% of BeyondTrust Support's written reviews are positive against 74% of Jamf Self Service+'s.

BeyondTrust Support ships an update every 5 months, Jamf Self Service+ every 2 months. The most recent releases landed on August 23, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | BeyondTrust Support | Jamf Self Service+ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (54 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews)** | [3.0 (272 ratings)](https://appshunter.io/ios/app/jamf-self-service-plus/id718509958/reviews) |
| Number of ratings | 54 | **272** |
| Positive reviews | 41.5% of reviews | **73.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 7 MB | 38 MB |
| Requires iOS | **16.0** | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Bomgar Corporation](https://appshunter.io/developer/439048658) | [JAMF Software](https://appshunter.io/developer/290965542) |

## What reviewers say

### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


### Jamf Self Service+

[App page](https://appshunter.io/ios/app/jamf-self-service-plus/id718509958)

Easily access and install organization-approved apps, books, and updates for your iOS or iPadOS device. This app streamlines device management, allowing you to stay productive and self-sufficient without contacting IT.

**Highlights:** Install apps, Install books, Update device configurations, Receive notifications, Browse trusted organizational resources

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy access to apps
- 👍 Empowers users
- 🚀 Time-saving for IT
- 🔒 Secure app distribution
- 👍 Customizable branding

**What reviewers complain about**

- 🐛 Bugs and connectivity issues
- 🤔 Confusing for users unfamiliar with Jamf
- 🤔 Limited customization options

**Reported bugs**

- Login/sign-in problems
- App getting stuck on certain screens
- Compatibility issues with newer iOS versions

**Requested features**

- Improved user interface and organization
- Ability to brand the app icon
- Better integration with web links and resources


## Frequently asked questions

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Is Jamf Self Service+ free?

Jamf Self Service+ is free to download, with no in-app purchases.

### Which has better reviews, BeyondTrust Support or Jamf Self Service+?

BeyondTrust Support is rated higher. BeyondTrust Support averages 3.1 out of 5 from 54 ratings, while Jamf Self Service+ averages 3.0 from 272 ratings.

### Do BeyondTrust Support or Jamf Self Service+ have ads?

Neither BeyondTrust Support nor Jamf Self Service+ shows ads.

### Which is updated more often, BeyondTrust Support or Jamf Self Service+?

BeyondTrust Support ships an update every 5 months, and Jamf Self Service+ every 2 months. Most recently, BeyondTrust Support was updated on August 23, 2026 and Jamf Self Service+ on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*