# BeyondTrust Support vs Acronis Mobile

The clearest difference is rating: Acronis Mobile at 4.2 against BeyondTrust Support's 3.1. Acronis Mobile also leads on ratings volume (829 vs 54) and update cadence (every 2 months vs every 5 months). BeyondTrust Support's advantage is review sentiment (41% vs 33%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Acronis Mobile holds the better App Store score, 4.2 against 3.1. That said, the two scores are not equally well evidenced: Acronis Mobile has 829 ratings behind it against 54, so its average is the more settled of the two. Written reviews complicate that: 41% of BeyondTrust Support's written reviews are positive against 33% of Acronis Mobile's, so the app with the better star average is not the one people write more warmly about.

BeyondTrust Support ships an update every 5 months, Acronis Mobile every 2 months. The most recent releases landed on August 23, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | BeyondTrust Support | Acronis Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (54 ratings)](https://appshunter.io/ios/app/beyondtrust-support/id488264551/reviews) | **[4.2 (829 ratings)](https://appshunter.io/ios/app/acronis-mobile/id978342143/reviews)** |
| Number of ratings | 54 | **829** |
| Positive reviews | **41.5% of reviews** | 32.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 7 MB | 17 MB |
| Requires iOS | **16.0** | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Bomgar Corporation](https://appshunter.io/developer/439048658) | [Acronis, Inc.](https://appshunter.io/developer/486764450) |

## What reviewers say

### BeyondTrust Support

[App page](https://appshunter.io/ios/app/beyondtrust-support/id488264551)

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

**Highlights:** Secure real-time chat, Co-browse websites and apps, View device screenshots, Push web updates and URLs, Access system information

**In-app purchases:** none


### Acronis Mobile

[App page](https://appshunter.io/ios/app/acronis-mobile/id978342143)

Safeguard your mobile data with comprehensive backup solutions. Protect contacts, photos, videos, and more against loss or attacks. Back up to the cloud and your computer simultaneously for complete peace of mind.

**Highlights:** Backup contacts, photos, videos, calendars, reminders, Simultaneous cloud and local computer backup, Browse backup files for item recovery, Encrypt mobile backups for privacy, Manage backups via user-friendly dashboard, Continuous backup while charging, Wi-Fi only backup option

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast backup
- 👍 Simple and easy to use
- 🔒 Secure backup to cloud
- 💡 Backup to NAS

**What reviewers complain about**

- 🐛 Frequent backup failures
- 🐛 Unreliable restore functionality
- 🐛 Compatibility issues with newer devices
- 🔋 Slow backup speeds
- ⚠️ Discontinued NAS backup support

**Reported bugs**

- Login/password issues
- Backup process getting stuck
- Contacts not backed up completely

**Requested features**

- Option to specify backup folder location on NAS
- Backup of app data and settings
- Landscape mode support for iPad
- Ability to search and browse backed up files


## Frequently asked questions

### Is BeyondTrust Support free?

BeyondTrust Support is free to download, with no in-app purchases.

### Is Acronis Mobile free?

Acronis Mobile is free to download, with no in-app purchases.

### Which has better reviews, BeyondTrust Support or Acronis Mobile?

Acronis Mobile is rated higher. BeyondTrust Support averages 3.1 out of 5 from 54 ratings, while Acronis Mobile averages 4.2 from 829 ratings.

### Do BeyondTrust Support or Acronis Mobile have ads?

Neither BeyondTrust Support nor Acronis Mobile shows ads.

### Which is updated more often, BeyondTrust Support or Acronis Mobile?

BeyondTrust Support ships an update every 5 months, and Acronis Mobile every 2 months. Most recently, BeyondTrust Support was updated on August 23, 2026 and Acronis Mobile on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*