# Zendesk Sell vs HaystackCRM

The clearest difference is in-app purchases: HaystackCRM at none against Zendesk Sell's 1. HaystackCRM also leads on rating (5.0 vs 4.6) and review sentiment (100% vs 80%). Zendesk Sell's advantage is ratings volume (1.6K vs 8). On price, update cadence, ads and device support there is nothing between them.

Both are free to download. Zendesk Sell sells 1 one-off in-app purchase. HaystackCRM asks for nothing beyond the download.

HaystackCRM holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Zendesk Sell has 1.6K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 80% of Zendesk Sell's written reviews are positive against 100% of HaystackCRM's.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 15, 2026 and September 8, 2026 respectively.

## The numbers

| Metric | Zendesk Sell | HaystackCRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (1.6K ratings)](https://appshunter.io/ios/app/zendesk-sell/id488534576/reviews) | **[5.0 (8 ratings)](https://appshunter.io/ios/app/haystackcrm/id1224645741/reviews)** |
| Number of ratings | **1.6K** | 8 |
| Positive reviews | 80.4% of reviews | **100.0% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 91 MB | 19 MB |
| Requires iOS | 13.0 | **12.4** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Future Simple](https://appshunter.io/developer/488534579) | [HaystackCRM LLC](https://appshunter.io/developer/1224645740) |

## What reviewers say

### Zendesk Sell

[App page](https://appshunter.io/ios/app/zendesk-sell/id488534576)

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

**Highlights:** Communication tracking, Email templates with view notifications, Geolocation for nearby customers, Automatic call logging, Mobile reporting, Offline access, Real-time lead notifications

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Voice Credit | $4.99 | one-time |

**What reviewers like**

- 🚀 Powerful CRM features
- 👍 Intuitive and user-friendly
- 🗓️ Helpful calendar and task management
- 💻 Seamless cross-platform experience
- 🤝 Great for small businesses

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Weak search functionality
- 📧 Email integration issues
- 💰 Pricing concerns after free plan
- 🕰️ Sync delays and data loss

**Reported bugs**

- Leads not syncing properly
- Deals disappearing from the app
- White screen on app launch
- Signature issues in email integration
- Inconsistent call and text logs

**Requested features**

- Customizable sales pipelines
- Advanced reporting and analytics
- Improved mobile app performance
- Better email and calendar integration
- Ability to edit user-defined fields


### HaystackCRM

[App page](https://appshunter.io/ios/app/haystackcrm/id1224645741)

Manage leads, prospects, and deals with this mobile-first CRM. Track sales pipelines, tasks, and customer interactions on the go. Facilitates communication and deal closing for growing businesses.

**Highlights:** Lead and deal management, Sales pipeline tracking, Task and appointment reminders, Contact mapping for sales visits, Quote generation and sending, Voice-to-text notes, Calendar integration

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Zendesk Sell free?

Zendesk Sell is free to download, with in-app purchases available.

### Is HaystackCRM free?

HaystackCRM is free to download, with no in-app purchases.

### Which has better reviews, Zendesk Sell or HaystackCRM?

HaystackCRM is rated higher. Zendesk Sell averages 4.6 out of 5 from 1.6K ratings, while HaystackCRM averages 5.0 from 8 ratings.

### Do Zendesk Sell or HaystackCRM have ads?

Neither Zendesk Sell nor HaystackCRM shows ads.

### Which is updated more often, Zendesk Sell or HaystackCRM?

Zendesk Sell ships an update every 3 months, and HaystackCRM every 3 months. Most recently, Zendesk Sell was updated on September 15, 2026 and HaystackCRM on September 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*