# Zendesk Sell vs Copper CRM

The clearest difference is in-app purchases: Copper CRM at none against Zendesk Sell's 1. Copper CRM also leads on update cadence (every 3 weeks vs every 3 months). Zendesk Sell's advantage is ratings volume (1.6K vs 446) and iOS requirement (13.0 vs 15.0). On price, rating, review sentiment and ads there is nothing between them.

Both are free to download. Zendesk Sell sells 1 one-off in-app purchase. Copper CRM asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 4.6 for Zendesk Sell against 4.7 for Copper CRM. Both are backed by a comparable volume of ratings — 1.6K and 446 respectively. Written reviews are what separate them: 80% of Zendesk Sell's written reviews are positive against 82% of Copper CRM's.

Zendesk Sell ships an update every 3 months, Copper CRM every 3 weeks. The most recent releases landed on November 10, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | Zendesk Sell | Copper CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (1.6K ratings)](https://appshunter.io/ios/app/zendesk-sell/id488534576/reviews) | **[4.7 (446 ratings)](https://appshunter.io/ios/app/copper-crm/id941438829/reviews)** |
| Number of ratings | **1.6K** | 446 |
| Positive reviews | 80.4% of reviews | **82.3% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | Free with in-app purchases | Freemium |
| Size | 91 MB | 82 MB |
| Requires iOS | **13.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Future Simple](https://appshunter.io/developer/488534579) | [Copper CRM, Inc.](https://appshunter.io/developer/941438828) |

## What reviewers say

### Zendesk Sell

[App page](https://appshunter.io/ios/app/zendesk-sell/id488534576)

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

**Highlights:** Communication tracking, Email templates with view notifications, Geolocation for nearby customers, Automatic call logging, Mobile reporting, Offline access, Real-time lead notifications

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Voice Credit | $4.99 | one-time |

**What reviewers like**

- 🚀 Powerful CRM features
- 👍 Intuitive and user-friendly
- 🗓️ Helpful calendar and task management
- 💻 Seamless cross-platform experience
- 🤝 Great for small businesses

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Weak search functionality
- 📧 Email integration issues
- 💰 Pricing concerns after free plan
- 🕰️ Sync delays and data loss

**Reported bugs**

- Leads not syncing properly
- Deals disappearing from the app
- White screen on app launch
- Signature issues in email integration
- Inconsistent call and text logs

**Requested features**

- Customizable sales pipelines
- Advanced reporting and analytics
- Improved mobile app performance
- Better email and calendar integration
- Ability to edit user-defined fields


### Copper CRM

[App page](https://appshunter.io/ios/app/copper-crm/id941438829)

This app streamlines your sales process and project management by integrating directly with Google Workspace. It automatically pulls in contact information and email conversations, allowing you to manage leads, track deals, and deliver projects visually from your mobile device.

**Highlights:** Google Workspace Integration (Gmail, Calendar, Drive), Visual Sales Pipelines, Automated Workflows, Contact and Activity Logging, Business Card Scanning, Voice-to-Text Activity Logging, Project Management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and easy to use
- 🚀 Seamless integration with G Suite
- 💡 Automated data retrieval and contact creation
- 🔒 Secure and reliable
- 📈 Powerful features for managing contacts, opportunities, and tasks

**What reviewers complain about**

- 🐛 Buggy mobile app with sync and performance issues
- 💰 Expensive pricing, especially for advanced features
- 🔍 Limited customization options
- 📱 Lacking key mobile functionality compared to desktop version
- 🔁 Confusing billing and cancellation policies

**Reported bugs**

- Frequent app crashes and freezes
- Sync issues between mobile and desktop versions
- Notifications that cannot be dismissed
- Inability to edit or delete certain data
- Compatibility problems with older devices

**Requested features**

- Improved mobile app with better usability and stability
- More customization options for tasks, filters, and views
- Better integration with other business tools and platforms
- Enhanced reporting and analytics capabilities
- Streamlined lead management and conversion workflows


## Frequently asked questions

### Is Zendesk Sell free?

Zendesk Sell is free to download, with in-app purchases available.

### Is Copper CRM free?

Copper CRM is free to download, with no in-app purchases.

### Which has better reviews, Zendesk Sell or Copper CRM?

Copper CRM is rated higher. Zendesk Sell averages 4.6 out of 5 from 1.6K ratings, while Copper CRM averages 4.7 from 446 ratings.

### Do Zendesk Sell or Copper CRM have ads?

Neither Zendesk Sell nor Copper CRM shows ads.

### Which is updated more often, Zendesk Sell or Copper CRM?

Zendesk Sell ships an update every 3 months, and Copper CRM every 3 weeks. Most recently, Zendesk Sell was updated on November 10, 2026 and Copper CRM on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*